Please share with the community what you think needs improvement with HPE Ethernet Switches.
What are its weaknesses? What would you like to see changed in a future version?
The quality of the service needs improvement.
I am now using a new model because we had a problem with the speed, but the problem was with the network infrastructure, not with the HPE. We did not have the fiber backbone in our company. We need more support to fix simple issues. For example, to find a problem in the LAN or why the systems speed is slow. When we have a lot of clients on the system, we lose signal and have to restart our antenna. It would be better to be able to provide my number and have the information needed in regards to the equipment when a change is proposed. You will need the assistance of a technician because the implementation is not that easy. If you change your old equipment then it will be replaced but you have the same issues in five years' time because HPE does not have the equipment to solve my issues. In the next release, I would like to see technical support for simple issues and to simplify the implementation.
In terms of product improvement, it's possible that the VLAN tagging could be improved, it's not that straightforward. But I can't really think of other improvements I'd like to see. Additional features that could be included in the next release could be the inclusion of further monitoring facilities.
A lower price would be an improvement because we always want to reduce our costs.
We have had some rare occasions with glitches, so the stability can be improved.
Technical support needs improvement. Customer awareness, as in the availability of the products, needs to be improved through marketing or other information. Currently, we haven't seen any new switches and we don't know if there will be others. In the next release, I would like to see them include more features like the Aruba solution, to have more possibilities concerning the software design.
This solution needs to support software-defined networking. The management needs to be more open so that they can be easily managed using external software. I would like to see support for integration with hyper-converged solutions. For example, I would like to be able to manage these switches from VMware or from a Nutanix platform. They need a new way to manage the access control system. They do have a solution for this, but it is very complicated and not suitable for the SMBs. It may be fine for large enterprises, but not for small companies.
The interface is old in appearance and needs to be modernized. I would like to see better URL filters and security. It would be helpful to have training available for this solution.
It would be nice to have a common OS across models so that they could be managed together. But that is more in line with higher production equipment.