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2020-04-28T08:50:00Z

What needs improvement with Huawei NGFW?

3

Please share with the community what you think needs improvement with Huawei NGFW.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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55 Answers

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Top 5Reseller

The usage for the data center wasn't that good. It needs to be improved. The support is not very good. The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well. They tend to use this method to force you into upgrading. However, even in newer models, we've noticed the documentation isn't the best. It's very limited across the board.

2020-11-10T17:30:13Z
author avatar
Top 5Real User

The solution doesn't seem to be very mature. Our networking team says they are experiencing a lot of issues in the firewalls and some routers. There are fewer use cases available on the net. Examples are available on the net for configuring some of their features. Our team has found that they have to refer to the documents and they need to do a lot of tweaking and experimenting with features. There have been some difficulties in getting some features enabled on the firewalls and routers.

2020-10-20T04:19:14Z
author avatar
Top 20Real User

The support could be improved. As we've gone along, we've realized the support is not effective due to the contracts we have. They need to offer more support upfront, no matter what contract you have. The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now. It would be better if upgrading the solution was easier. The solution needs four-way deployments and dashboard confirmation. The product should be able to integrate with products like Ansible.

2020-07-26T08:19:07Z
author avatar
Top 20Real User

The dashboard is a little bit slow and they can improve performance on things like configuring policies. Wildfire analysis would be useful features to include in the future. This features help Network Administrator to have a detail visibility in the threats coming from the traffic which is analysed by the device itself. Adding Intrusion Detection (IDS) and Intrusion Prevention (IPS) systems would improve the product. This may exist in the enterprise-grade firewall, but on the mid-level firewall, the functionality is lacking. I would like to see anti-phishing features included. Better reporting generation would be useful.

2020-05-27T16:23:43Z
author avatar
Top 5Real User

The firewall needs to be more configurable. I would like to see an antivirus solution included with the product.

2020-04-28T08:50:00Z
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