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2019-10-27T06:20:00Z

What needs improvement with Huawei Wireless?

12

Please share with the community what you think needs improvement with Huawei Wireless.

What are its weaknesses? What would you like to see changed in a future version?

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1111 Answers

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Real User

I'd like to see some after-sales support. It's a little bit below the expectations we had.

2021-09-27T21:00:32Z
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Top 5LeaderboardReal User

The manageability could be improved.

2021-08-31T09:15:19Z
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Top 5LeaderboardReal User

The security of the solution could be better in the future.

2021-05-11T19:59:25Z
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Top 20Real User

They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready. What happens is they launch too early, and then a problem is found and they have to fix it and the client gets very annoyed. The initial setup is a bit complex. The configuration is not that easy. Specifically, using the GUI interface is quite difficult to understand.

2021-03-29T17:17:04Z
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Top 20Real User

Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks.

2020-12-13T06:19:43Z
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Top 20Reseller

As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product.

2020-11-22T15:44:30Z
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Top 20Real User

This solution has issues with bugs and instability. In the future, I would like to see network access control features.

2020-06-28T08:51:00Z
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Top 20Reseller

Huawei has a bit of a gap in the SMB segment. Apart from the enterprise and big customers, you have also very big market in India for the small- and medium-class businesses (SMBs) and Huawei Wireless could adapt to these smaller businesses. SMB IT procurement is almost 40 to 45 percent of the business happening. I would recommend for Huawei to introduce some SMB product line because Cisco and Aruba, which are very big organizations, already have very good SMB product portfolios. Very recently, Aruba introduced one product portfolio called Aruba Instant On. That is completely designed for the SMB product portfolio and requirements. While there is not much in the feature set, it can meet the daily needs of a small home office, enterprise, or hospitality industry, then be position with very aggressive pricing. These Cisco and Aruba products also work with clustering and can be managed by apps. In addition, Aruba has a future roadmap they manage with some cloud-based authentication and best positioning. They will be introducing this features very soon. I would like to see Network Access Control (NAC) features going forward.

2020-04-05T09:13:00Z
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Top 20Real User

Technical support needs to be improved. The solution should offer more integration with third-party servers and devices.

2019-11-07T10:36:00Z
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Top 5Real User

The technical support needs to be improved. They also need to produce some more technical guides.

2019-10-28T06:33:00Z
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Real User

Improving the visibility, control offered, and cloud management would all be very helpful. Also how you can monetize the information you get from Wi-Fi controllers should be improved.

2019-10-27T06:20:00Z
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