2018-09-30T07:08:00Z

What needs improvement with IBM BPM?


Please share with the community what you think needs improvement with IBM BPM.

What are its weaknesses? What would you like to see changed in a future version?

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99 Answers

author avatar
Consultant

Some of the areas that could use improvement in this solution are: * It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly. * It should have proper controls for mobile phones and tablets, which enable their access and use flawlessly. * It should provide in-built services to handle the CSHS Javascript error exceptions. * It should provide in-built tools for proper monitoring, purging, archival, etc. * There should be proper tools for code management, such as code compare and code merge.

2019-06-23T15:55:00Z
author avatar
Top 5LeaderboardReal User

It should have a more powerful and faster form builder, also the license is complex using PVUs.

2019-03-22T17:13:00Z
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Top 20Real User

The simulation feature is great and provides a lot of value, but its complex to use. People need a high level of statistics to use it.

2018-10-28T09:33:00Z
author avatar
Real User

I would like to see a lot more case studies. I'd like to see a lot more of the partners who've adopted these solutions come forward and demonstrate themselves. We have done this in the past where we had our clients at the IBM Think events interconnect, come forward and say, "This is what we've done with Miracle and IBM," and make that presentation known. I'd like to see a lot more of that available on a case by case basis. I'd like to see a lot more of the partners come forward and talk about how various partners have assisted them rather than just this is what it is and this is what it can do. Nothing like kicking the tires after you've bought it. Understand where the value is.

2018-10-09T05:21:00Z
author avatar
Consultant

BPM has always had this challenge: It had this promise to enable non-technical users, business people. That is an area where we, as a business partner, and other business partners, continue to build new tools that sit on top of BPM, to push that level of engagement further and further out to the business side. That's an area that still needs to be improved. Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction.

2018-10-09T05:21:00Z
author avatar
Real User

The user experience, while it has improved, should continue to improve. It should stay on that trajectory. These days, we are all spoiled by applications, like Amazon and Facebook, and stuff we are using in our day-to-day lives. We expect the same experience from enterprise applications as we do from consumer applications. Some of the companies which are leading the charge have minimized the gap of customer experience from consumer to enterprise. IBM and its BPM platform is moving in this direction. It still need to improve, but it's getting there.

2018-10-09T05:21:00Z
author avatar
Real User

The business would like to use the product with a lot less IT and equipment involvement.

2018-10-09T05:21:00Z
author avatar
Consultant

Better integration with other products in the automation suite; easier to integrate with IBM's Operational Decision Manager and content management system.

2018-10-09T05:21:00Z
author avatar
Real User

I would like it more documentation during the design phase. We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes. Also, the ability to produce process documentation automatically in a readable manner.

2018-09-30T07:08:00Z
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