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2018-08-19T09:34:00Z

What needs improvement with IBM FlashSystem?

25

Please share with the community what you think needs improvement with IBM FlashSystem.

What are its weaknesses? What would you like to see changed in a future version?

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2121 Answers

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Top 5LeaderboardReal User

The Data Reduction Pools (DRP) support could be better.

2021-06-23T11:53:09Z
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Top 20Real User

Cloud file sharing is an area that needs improvement.

2021-06-18T16:19:04Z
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Top 20Real User

We had issues when attempting to do a flash, we hope to resolve it soon.

2021-05-14T19:13:52Z
author avatar
Top 5Real User

Recently, we deployed SS9100. At the core level that is deployed on that storage, it is not stable. We had an incident not too long ago. Both controllers rebooted simultaneously, within 15 seconds. There was some threshold value defined in the core level, and the system exceeded that threshold value. We logged the case to IBM. IBM did internal checks, which we deployed. The permanent fix will be available in the first quarter of 2021. It seems to be an issue on IBM's side. Obviously, we were surprised by how both controllers rebooted. We faced downtime on our applications and on our services. The issue which we had recently faced relates to the core level. It should be first tested at IBM labs and then introduced for general release. IBM should improve its data reduction development.

2021-02-19T21:00:59Z
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Top 20MSP

Their technical support needs improvement in terms of reachability for the clients and response times. They should be more responsive and have more online platforms for support. They should make more technical information available online. There could be some kind of documentation community.

2021-01-12T12:35:26Z
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Top 20Real User

The stability of the solution isn't great. We have had a lot of issues with discs over the years. There should be better integration with utilization platforms. The pricing needs to be more competitive.

2021-01-08T18:06:01Z
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Top 10LeaderboardReal User

They can improve its initial configuration. The initial configuration is currently very difficult. There are multiple choices or alternative ways to configure based on the use case and what you are targeting out of the device, that is, more capacity or more performance. These multiple alternatives cause a lot of confusion. They should increase the processing part of the nodes. Currently, you can cluster up to eight nodes. From my experience and the workload that I am facing in my environment currently, I would like to see either a bigger or stronger node or a larger number of nodes that can be clustered together. We formally communicated to them that we need to see either this or that, and they are working on something.

2020-12-20T08:05:22Z
author avatar
Real User

It could be easier to implement. This is an expensive product and if the price were reduced it would be better.

2020-11-19T14:53:43Z
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Top 20Real User

There is always room for improvement, but IBM is less interested in on-premise storage or on-premises solutions going forward. They're highly focused on the cloud. I don't see IBM being a very major player, the way that they used to be because they are moving away from this and are trying to move all their customers to the cloud. Nothing really comes to mind for needing improvement. Some years ago, there would have been an answer to what could be better about this product, but nowadays, virtually all of the companies are meeting all of the features. More and more, we would like to see how it's easier for the solutions to be bought by the customer more on a pay-per-use basis. That is certainly an improvement. The customer's expectations are what they get on the cloud, they're expecting even in the on-premises deployments, going forward. They want to pay-per-use and not own and get stuck with what they're buying. They want flexibility. IBM does that in a few products, but then more and more you see the business model changing towards that. We'd like to see that in all IBM products.

2020-11-16T14:50:24Z
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Top 20Real User

They can include Amazon file system S3 protocol in the upcoming releases. It is a cloud file system. IBM FlashSystem doesn't have this feature in the box for high-end or mid-range. We have got requests for this from customers because we need to use S3 for EDI application storage. At the beginning of every year, IBM releases firmware. When I find any bugs in the firmware during the year, I am unable to find any information from IBM regarding the bug. I need to open a ticket, and the IBM engineering team makes a patch only for me. This patch is not public. By creating a customized patch for a client, they don't really solve the issue for everyone. If multiple users have the same bug, IBM should upload the patch on the official website so that we can download it. IBM FlashSystem has a monitoring tool in the box, but it is not advanced. I need a more advanced tool for more advanced equations and monitoring. All top three storage vendors, that is, EMC, IBM, and Pure Storage, don't have a powerful monitoring tool. To monitor our box to show the statistics for I/Os and latency, I need to pay for extra software. The built-in monitoring storage is not mature enough to handle all requests and generate all reports that I need. They can include the functionality to stretch a cluster natively without using any additional boxes. In addition, there are some features that EMC has integrated with the box. These features are not available in IBM FlashSystem.

2020-11-01T09:22:09Z
author avatar
Top 5LeaderboardReal User

When you add more flash drives or more NVMe, that is the bottleneck or shortcoming with this type of storage. When you fill the first enclosure, you won't be able to add more NVMe until you add more SAS drives. The security features can be improved such that the encryption does not affect performance in any way.

2020-08-26T07:13:26Z
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Top 10Real User

Enterprise data storage needs improvement. They should create a feature for data and file storage.

2019-09-25T05:10:00Z
author avatar
Real User

The ease of installation should be improved. We had issues with the configuration model. In the next release, there should be and flash and caching features. Customers also have problems accessing their files from the storage. That's what they usually complain about. This is something they should improve. The main issue is the speed in terms of accessing the data. That is the customer's big complaint. They also complain about the speed of the hard drive.

2019-09-24T05:43:00Z
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Top 10LeaderboardReal User

I would like to see an improvement in the handling of large amounts of rights. An automatic flash system that doesn't do compression or deduplication will flush through the rights directly from the host to the flash modules. It doesn't keep them in the cache. For compression and deduplication systems, they have to do compression, deduplication and the memory and cache for the controller. So they have to keep the data there otherwise you will find yourself stuck with performance issues.

2019-09-15T16:44:00Z
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Real User

ISCSI/ISER Bandwidth is at 25gbps. Would be nice if that can keep track with the bandwidth currently available in new dc networking deployments.

2019-09-15T16:43:00Z
author avatar
Real User

The support is simply not there, so it needs to be improved. This solution needs a management console where we are alerted to issues and can report them, or escalate them through email or another method. If something happens to our storage, for example, then we will be notified, and we can report it through the console.

2019-09-15T16:43:00Z
author avatar
Real User

They should reduce the cost of the solution and offer smaller storage sizes to target small to medium-sized businesses. The solution is not easy to implement. It takes a lot of time to study the product and it's a little complicated in general. The solution should offer integration with the cloud on the next upgrade. It might already be there but we have not integrated that, or gone for that upgrade. It would mean we could keep a copy of our data in the secured cloud, whether it's Amazon or Azure.

2019-08-12T05:55:00Z
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Real User

Deduplication feature is not mature and it is significantly increasing the latency. Additionally, the product has limitations in the software features and granularity. For example, data reduction feature cannot be aligned at the logical unit (LUN) level. It is aligned at the pool level. However, I expect to create some LUNs with deduplication and HW compression while some other LUNs with HW compression only. The other limitation is available at the remote copy feature. You can not create one-to-many scenarious for the LUNs which is created as the Hyperswap LUN.

2019-07-10T12:01:00Z
author avatar
Real User

- CLI though intuitive, no other API available - Lacks scheduling or a cron - Has no built in short term performance graphs - IBM TPC overexceeds the montoring needs, had to fall back on Stor2RRd - Support response times are bad -

2019-04-08T08:13:00Z
author avatar
Real User

The cluster should be improved because non-disruptive failover was supported only on a few operating systems.

2019-01-28T10:59:00Z
author avatar
Reseller

IBM gets a lot of input from the field, from system engineers, regarding what needs to be done and I believe they have a roadmap to try to constantly make the user interface more mature, as well as the options and tools. I trust they are doing good job on this. I have looked at a few pages of a report I download and I saw a graph there regarding software-defined vendors. IBM is not in a good position on this graph. I know that they are working very hard on this, to make it much better and to get to a level where it's not only hardware but also software to provide a complete solution.

2018-08-19T09:34:00Z
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