2019-07-30T10:41:00Z

What needs improvement with IBM ProtectTIER?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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5 Answers

AG
Real User
Top 20
2022-09-17T13:47:25Z
Sep 17, 2022

The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

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AT
Reseller
2021-10-29T14:56:57Z
Oct 29, 2021

IBM ProtectTIER could improve by being more user-friendly.

AG
Real User
Top 20
2020-03-19T13:00:56Z
Mar 19, 2020

Technical support needs improvement. Setting up the system to work with legacy equipment is a bit complex at times.

it_user1094658 - PeerSpot reviewer
Real User
2019-10-06T16:38:00Z
Oct 6, 2019

The learning curve for the solution is quite high. This has always been an issue. If they could just open up a bit, with regards to gaining knowledge on how to configure this solution apart from just having official IBM tech would be helpful. The configurations wizards are still complex and hard to navigate. These should be easier to manage.

ValereFEUGWANG - PeerSpot reviewer
Real User
Top 10
2019-07-30T10:41:00Z
Jul 30, 2019

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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