2018-10-09T05:21:00Z

What needs improvement with IBM Robotic Process Automation (RPA)?


Please share with the community what you think needs improvement with IBM Robotic Process Automation (RPA).

What are its weaknesses? What would you like to see changed in a future version?

Guest
33 Answers

author avatar
Real User

I would like more drag and drop type of features. If you look at some of the competition, they do provide that scalability feature, where a user who doesn't know anything about automation can work off of it using a bunch of drag and drop things. That is what our clients are looking for. I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is.

2019-06-18T10:29:00Z
author avatar
Real User

We are looking to see how it can connect with various interfaces seamlessly, through APIs.

2019-06-18T10:29:00Z
author avatar
Consultant

Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it, because some people have Chrome, some have Internet Explorer, etc. Allow it to be browser independent. Integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. An additional enhancement would be: How do you connect to your Microsoft Exchange Servers? Right now, the connection forces Microsoft Exchange to expose a port. Some enterprises are not allowed to expose a port, so it has to go through the firewall and security and token assessment. And that's another thing: If they can allow a token exchange inside the tool itself, that would help.

2018-10-09T05:21:00Z
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