The users of PeerSpot evaluated event monitoring software to determine the most important aspects of a product. The consensus was that the tool must operate strong data collection with an intuitive filtering system so as to provide enough, but not too much, information that can be drilled-down. Users were also concerned with the software's ability to customize displays per user requirements. Other key features included accuracy, dynamic but simple user interface, and alerts.
This application should be made easier to use because it usually needs training and it is not easy to operate.