Please share with the community what you think needs improvement with IDERA SQL Diagnostic Manager.
What are its weaknesses? What would you like to see changed in a future version?
I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency.
We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. In terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing. I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome. For example, a use case is where a user is using a particular account from a particular desktop, to be able to connect to our database, and we want to track all the times that they did that. I have no facility to do that, even though the tool contains that information and stores that information. Instead, I have to go through the History Browser and click every five minutes and go back every five minutes and look and query and then go back and it's too cumbersome, considering it's a database tool. I should be able to query it like a database.
I wish there were more tools or more you could add. There are some there, out-of-the-box, but if there were many more, with more options, that would be better.