Enterprise Architecture practice head at Positive Side Consultancy
Real User
Top 10
2023-12-18T11:15:27Z
Dec 18, 2023
They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process. In a future release, it would be helpful to have a web application.
Enterprise Architect at Ecobank Transnational Incorporated
Real User
Top 10
2023-01-17T15:37:34Z
Jan 17, 2023
The refresh cycles for our dashboards could be better. I keep complaining about that. The refresh is supposed to be once a day, but I would love it if it was real-time so that if I make a change to the data in iServer, I should see those changes immediately reflected in the dashboards. They use Power BI, and it seems they've scheduled their refresh to be once a day, which is not that good for us. We've had some issues with the integration between Visio and iServer because sometimes the add-in that allows you to do that integration takes a lot of memory and then your Visio crashes. However, I've not experienced this issue for some time, so it was probably fixed in the recent version. Also, if I copy a large amount of data and I want to copy from one Visio file to another, I have had a case where it suddenly just closes Visio without saving. So, that integration could be more smooth. There should be ease of integration with other systems in our environment such as SysAid. I understand that there is an integration to ServiceNow, but we use SysAid. We need to be able to say that when there's an incident that impacts or requires a change in a particular component, ServiceNow or SysAid should be able to communicate to Orbus that this component is about to change. Similarly, when it comes to discovery or when a new architecture change has happened in the enterprise, we should be able to detect the change in the baseline Enterprise Architecture. There should be such advanced automation. The visibility of our models is limited to those to whom we have assigned licenses. I would've loved it if everyone in the organization could at least see the diagrams. The licensing should be there for those who need to make updates or changes.
Architect at a financial services firm with 1,001-5,000 employees
Real User
Top 20
2022-11-08T11:13:24Z
Nov 8, 2022
The modelling needs improvement, specifically forecasting capabilities and scenarios. The existing capabilities have integration with the office, and it's flaky.
Specialist Business Analysis with 10,001+ employees
Real User
2022-02-17T09:46:27Z
Feb 17, 2022
I do not find it friendly to use. iServer needs to be more business-focused. It needs to be more conceptual. Requirements management needs to be improved.
Find out what your peers are saying about Orbus Software, Sparx Systems, MEGA International and others in Enterprise Architecture Management. Updated: April 2024.
Digital Transformation Expert at a tech services company with 11-50 employees
Real User
2020-07-19T08:15:52Z
Jul 19, 2020
It's a very simple tool, which makes me concerned with the performance. Performance is an issue for us because it takes a long time to load the document. It's a big issue. The migration tool needs to be included in the main package, and not as a separate license.
Solution Architect at a pharma/biotech company with 10,001+ employees
Real User
2020-03-05T08:39:47Z
Mar 5, 2020
The performance is slow, which is something that should be improved. Implementing business processes could be improved. I would like to see a map of all of the processes drawn automatically. You can do it now but you need to do it manually.
Enterprise Architect at a financial services firm with 501-1,000 employees
Real User
2019-10-28T06:33:00Z
Oct 28, 2019
The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that. That was a problem. I would also like them to add data-driven modeling.
It definitely needs help to improve the visual aspect of the solution. If they could help assist the user towards an architecture roadmap, that would be ideal.
Enterprise Architecture Management (EAM) solutions are designed to help organizations effectively plan, design, and manage their enterprise architecture. These tools provide a comprehensive view of an organization's business processes, IT systems, and their relationships, enabling better decision-making and alignment between business and IT strategies.
They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process. In a future release, it would be helpful to have a web application.
The refresh cycles for our dashboards could be better. I keep complaining about that. The refresh is supposed to be once a day, but I would love it if it was real-time so that if I make a change to the data in iServer, I should see those changes immediately reflected in the dashboards. They use Power BI, and it seems they've scheduled their refresh to be once a day, which is not that good for us. We've had some issues with the integration between Visio and iServer because sometimes the add-in that allows you to do that integration takes a lot of memory and then your Visio crashes. However, I've not experienced this issue for some time, so it was probably fixed in the recent version. Also, if I copy a large amount of data and I want to copy from one Visio file to another, I have had a case where it suddenly just closes Visio without saving. So, that integration could be more smooth. There should be ease of integration with other systems in our environment such as SysAid. I understand that there is an integration to ServiceNow, but we use SysAid. We need to be able to say that when there's an incident that impacts or requires a change in a particular component, ServiceNow or SysAid should be able to communicate to Orbus that this component is about to change. Similarly, when it comes to discovery or when a new architecture change has happened in the enterprise, we should be able to detect the change in the baseline Enterprise Architecture. There should be such advanced automation. The visibility of our models is limited to those to whom we have assigned licenses. I would've loved it if everyone in the organization could at least see the diagrams. The licensing should be there for those who need to make updates or changes.
The modelling needs improvement, specifically forecasting capabilities and scenarios. The existing capabilities have integration with the office, and it's flaky.
I haven't used this solution long enough to know what areas could be improved.
I do not find it friendly to use. iServer needs to be more business-focused. It needs to be more conceptual. Requirements management needs to be improved.
I'd like the solution to run more quickly than it does.
It's a very simple tool, which makes me concerned with the performance. Performance is an issue for us because it takes a long time to load the document. It's a big issue. The migration tool needs to be included in the main package, and not as a separate license.
The performance is slow, which is something that should be improved. Implementing business processes could be improved. I would like to see a map of all of the processes drawn automatically. You can do it now but you need to do it manually.
The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that. That was a problem. I would also like them to add data-driven modeling.
It definitely needs help to improve the visual aspect of the solution. If they could help assist the user towards an architecture roadmap, that would be ideal.