Please share with the community what you think needs improvement with ITRS Geneos.
What are its weaknesses? What would you like to see changed in a future version?
They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily. That is one area where it could really be improved. Other suggestions we have made to ITRS include: * Breadcrumb navigation within web dashboards * The addition of a nickname feature: Allow us to easily nickname any metric and then use that nickname anywhere that metric appears * Add a ticker control: Define a region of the dashboard which scrolls or flashes between a designer-determined list of metrics * Carousel and index navigation options for web dashboards * Geneos dashboard frame: We would like to see capability to add a frame of Geneos dashboard content to a web page-based dash. This would allow construction of “mixed-source” dashboards * Non-Geneos dashboard frame: We would like the capability to add a frame to a Geneos web dashboard that gets fed from a different source.
We have introduced many of the monitoring processes in the past five to six months, for the trading dashboards and the business team. We have segmented gateway servers doing the monitoring. Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring. I believe the plan is that the tooling team will divide the gateway servers into two, with half of the application trading servers monitored by one gateway server and the other half monitored by another gateway server. In our organization, every department is very much dependent on ITRS. For me, the basic concern is the contingency planning for ITRS. For example, if a dashboard server stops working tomorrow there is a concern. Contingency is a concern; something needs to be planned. We have not observed any failures in the ITRS dashboards. But because of the dependency of every department on the ITRS dashboards, this is a major concern. The trading server availability is dependent upon the server availability of the dashboards.
The ITA, the post-incident analytics, could be improved. They know that. I'm sure they're working on it. That encompasses a whole facet, a whole dimension, of the product.