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2019-02-27T08:57:00Z

What needs improvement with ITRS Geneos?

17

Please share with the community what you think needs improvement with ITRS Geneos.

What are its weaknesses? What would you like to see changed in a future version?

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77 Answers

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Top 10Real User

One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production. And more generally, there is room for improvement with the Netprobe agent performance and understanding when you need to deploy a second Netprobe versus a single Netprobe.

2021-02-03T19:18:00Z
author avatar
Top 5Real User

There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.

2020-10-01T09:58:00Z
author avatar
Top 5Real User

We explored the database logging feature of Geneos ITRS and we are not using that much as of now. We are using it for a reporting type of function. We collect the trends — how many alerts we are getting — and we probably review it once in a month. But I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, and what is red in a report. That is the most important thing that I would like to see. The other area where something could be done is the scheduling part. Instead of relying on any other scheduler, it would be good if we could use an ITRS tool for scheduling our batches.

2020-05-19T07:27:00Z
author avatar
Top 5Real User

They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.

2020-05-13T09:16:00Z
author avatar
Top 5Consultant

Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily. That is one area where it could really be improved. Other suggestions we have made to ITRS include: * Breadcrumb navigation within web dashboards * The addition of a nickname feature: Allow us to easily nickname any metric and then use that nickname anywhere that metric appears * Add a ticker control: Define a region of the dashboard which scrolls or flashes between a designer-determined list of metrics * Carousel and index navigation options for web dashboards * Geneos dashboard frame: We would like to see capability to add a frame of Geneos dashboard content to a web page-based dash. This would allow construction of “mixed-source” dashboards * Non-Geneos dashboard frame: We would like the capability to add a frame to a Geneos web dashboard that gets fed from a different source.

2020-05-06T07:44:00Z
author avatar
Real User

We have introduced many of the monitoring processes in the past five to six months, for the trading dashboards and the business team. We have segmented gateway servers doing the monitoring. Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring. I believe the plan is that the tooling team will divide the gateway servers into two, with half of the application trading servers monitored by one gateway server and the other half monitored by another gateway server. In our organization, every department is very much dependent on ITRS. For me, the basic concern is the contingency planning for ITRS. For example, if a dashboard server stops working tomorrow there is a concern. Contingency is a concern; something needs to be planned. We have not observed any failures in the ITRS dashboards. But because of the dependency of every department on the ITRS dashboards, this is a major concern. The trading server availability is dependent upon the server availability of the dashboards.

2019-04-08T05:44:00Z
author avatar
Real User

The ITA, the post-incident analytics, could be improved. They know that. I'm sure they're working on it. That encompasses a whole facet, a whole dimension, of the product.

2019-02-27T08:57:00Z
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