What needs improvement with Ixia Hawkeye?


Please share with the community what you think needs improvement with Ixia Hawkeye.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
22 Answers

author avatar
Top 10LeaderboardReal User

Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers. This impacts technical support because once you have to contact the vendor, they begin asking for that number. It's something that should be upfront, part of the order processing, and readily available. Also, when we do the installation or our partner does it, then when we need to start calling people, the number is not available. It's not something that can be easily addressed over the phone because it is long, with a lot of letters in it. There are features available in the Threat Simulator that are not available in the main product.

author avatar
Top 5LeaderboardReal User

The customization of tests and even the results can be improved. With the results, you can only create a PDF that can't be modified. At the moment, you can only insert specific KPIs and create a PDF. In the next release, I want a network operation center to measure the logs. I would also like to see more customization and more graphs. I want a comparison tool to compare two tests or two graphs. For example, run two different tests and compare the results, the graphs, see the values, and see what happened.

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