Please share with the community what you think needs improvement with Juniper Ethernet Switches.
What are its weaknesses? What would you like to see changed in a future version?
To make the product better, I think that the company needs to do more testing before releasing versions of the operating system. In many versions, there are bugs in the Junos OS. For example, with some versions of the Junos OS, a specific function or some functions do not work correctly and you have to then change to another version to get the functionality back or make the product stable. Some versions of the Junos OS can create problems in integrations with Citrix and of course in other platforms because the OS has some bugs that cause instability. When you are using or when you find a stable OS, everything works okay. But I have had many experiences with some versions of Junos OS that have bugs and I am forced to migrate to another version of the OS either as an upgrade or even a downgrade. It will work in the end, but it should not be necessary to discover if an OS version is good or not. Something that I might like to see added to Juniper switches is the opportunity to use some NAT (Network Address Translation) features with it. I am not sure if it is possible or not. But having some NAT features would be nice and offer some other kinds of flexibility.
We don't have any issues with the product and as long as they continue giving good service it's fine for us. The price is competitive, and we use our online interface only and don't go through a GUI. We don't have any pain points.
The power stability needs to be improved. Technical support is in need of improvement.
In the next release of this solution, I would like to see better integration with software-defined networking. The coding can be simplified a little bit.
We're currently in the process of switching to Cisco as we haven't been too happy with Juniper. We are undergoing a migration to software-defined networking. Different vendors have to integrate with each other and we are not seeing this type of capability within Juniper. We are getting left behind in this technology trend by staying with this solution. Juniper is also losing a bit of market share because of this.
It would be nice to have a more available list of modules that you can get for this solution. One of the hardest things that I've found when I go looking for modules on those switches is actually finding a thorough list of them.
The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added. I would like to see all of the features unified between platforms, families, and models. This would make it easier to upgrade later, without having to change the configuration.
They need to have more marketing in Egypt. The technical support in Egypt needs to be improved because I was struggling to get technical support. Having documentation provided in Arabic would be nice, but not necessary, as most everyone speaks and understands English well enough. I would like to have customer support on the ground.
Updates and management tools: * The updates are constantly broken, which has been a problem for years. You definitely need to read the release notes to understand the whole situation before upgrading. * The management tools are nice, but they are limited in their abilities. The tools suffer from upgrade problems.