2019-03-28T23:06:00Z

What needs improvement with Kofax RPA?


Please share with the community what you think needs improvement with Kofax RPA.

What are its weaknesses? What would you like to see changed in a future version?

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66 Answers

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Real User

Kofax is severely limited in that the internal browser is Chrome-based and we are unable to easily automate our ERP solution because it is exclusively Internet Explorer. This means that we can't use the main body of the tool and instead, have to do everything via the add-on desktop automation. Unfortunately, this is far less feature-rich than the main product. This is one of the reasons that we are now looking at alternatives, although if it were capable of internally automating Internet Explorer applications then it would not be a problem. Essentially, it would improve the solution if we were able to upgrade the inbuilt browser to be compatible with Internet Explorer. We have experienced crashes, so stability is something that can be improved.

2020-04-06T08:22:41Z
author avatar
Top 5Real User

Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better. It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are.

2020-03-18T06:06:05Z
author avatar
Top 10Real User

I've noticed that no solution, including this one, is trying to automate very simple processes. There are always exceptions and special cases involved in regards to how you can handle these instances. It requires a kind of deep understanding of how to utilize these features and it's not very straightforward as of right now. The documentation could be stronger. The solution should add orchestration into its next release. The solution needs to be scalable.

2020-01-26T09:26:00Z
author avatar
Top 10Real User

Of course, there is always room for improvement and I know there are developments all the time. This includes, ultimately, the development and increased use of robots. It's something that our customers want and I know that Kofax is working on that. I don't know if similar products already have this kind of function but this is one we've been waiting for and I know that it's not a simple ask. For additional features, I'd like to see a recording function and a more simple interface. I also think that there could be more support for emerging learning or artificial intelligence.

2019-11-21T07:12:00Z
author avatar
Reseller

This product has room for improvement in support of airplanes and aviation. Maybe the interface could be improved in the next release. It would be very handy if you can connect directly to the ERM or ERP system.

2019-07-02T11:47:00Z
author avatar
Real User

Concatenation of error messages.

2019-03-28T23:06:00Z
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