Please share with the community what you think needs improvement with Kony.
What are its weaknesses? What would you like to see changed in a future version?
This is an expensive solution, and it is the biggest challenge that we face when we present this platform to customers. They love it, but when they start asking us about the price, the questions are about the bare minimum requirements. It restricts them based on the number of users that the mobile app is going to have. For example, 10K users will accept my mobile app, or 20K, 30K, 100K, etc. One of the problems is that in this world, estimating the number of users is tough. You don't know how many you are going to have in advance of it going live and public. I think that the licensing should be changed to a more relaxed model for enterprise customers so that they are not worried about the number of users. They should just have a fixed price. This kind of flexibility might give more revenue to Kony and its partners, as well. In terms of additional features, I would like to see more widgets and more flexibility in the widgets. Perhaps we can develop widgets of our own and the usability is just there. We would like to have widgets for graphs and analytics, as well as the integration of machine learning. If I can integrate machine learning to my mobile app, out of the box, then that would be great. AI capabilities are something that I would like to have in the platform. Right now, it's just a raw platform to develop apps.
The technology of the solution needs an update. It is deficient in terms of connectivity.
Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement.
The product needs more native features.