Please share with the community what you think needs improvement with Liferay Digital Experience Platform .
What are its weaknesses? What would you like to see changed in a future version?
The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse. The forums should have more content and cover more areas of the solution. It's also not so easy to navigate through it.
The integration area needs to be improved. It needs to be more user-friendly. The integration and configuration need to be simplified. If for example, I had to configure the application to a payment module, especially in the business licensing system, it would be better if we could have a feature that would require less code to enable easy integration with other systems. The end-user requires training, some knowledge transfer is needed. It has been proven to be a challenge, because we don't have any in Tanzania, and we don't have a data center for Liferay. In the next release, the integration capabilities need to be easier to use by someone who is not as technical. Also, when it comes to troubleshooting, the logs need to be published on a page that's easier to use rather than going to a folder somewhere.
If you want to do something more lightweight, the effort you need to put in initially might be a bit high for your purposes. The learning curve is too steep if you want to do something simple. It may be better to take something that is more intuitive out-of-the-box like WordPress, or some other very simple content management system. To use Liferay Digital to its potential, you need some skills. For example, you need to know Java to do some more interesting things. I guess that is the main con or disadvantage of this kind of system. If you have those more advanced skills on your staff already, you are in a good position to work with Liferay. If you are a basic web developer or you have a very small organization, I don't think I would work with it. It may be nice if the product were a little easier for the beginner, but not if it is going to dumb-down the product. I think the marketplace area could be better. Right now it has hundreds of extensions or other third-party solutions. I think if they had thousands of extensions that would be even better in providing more flexibility. I think they should turn more into the field of cognitive solutions. That would mean adding chatbots, adding extensions, adding integration with AI systems like Watson. I would like to see more expansion to make the solution more complete. It could have better built-in integration so users can search for and find things they might want like language analytics, chatbots solution, et cetera. I think they should work on making this possible. I don't see a lot of other platforms with that kind of solution yet. I think the future of content management is going that way. Chatbots is one of the preferred interfaces that customers want rather than web chat or mobile. Integration might extend to things like Google Drive. We see people working with that a lot. Maybe even more integration with email systems, other Google apps and Office 365. As part of the workplace, we see that users want those systems very tightly integrated. I would also look at integrating with CRM systems like Salesforce or a feature pack that can create a CRM integrated portal. I would look at integrating with cognitive AI services in order to provide the next step of content management systems. That is the way I would expect Liferay to go to from here.
Social areas and capabilities need improvement. If you compare this product with Jive or other standard social business platforms, Liferay has room to improve in terms of reusability, functions, and capabilities. Jive and other leading social business company platforms all have a lot of add-ons. Liferay could add some social add-ons.
It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive.
Since we did not implement the product, I do not have a suggestion for improvement.