2015-06-29T14:42:00Z

What needs improvement with MailChimp?

Miriam Tover - PeerSpot reviewer
  • 0
  • 7
PeerSpot user
7

7 Answers

Ghias Ahmad - PeerSpot reviewer
Real User
Top 5
2023-11-21T16:29:24Z
Nov 21, 2023

Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.

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Andrew Royal - PeerSpot reviewer
Real User
Top 5
2023-09-01T18:15:37Z
Sep 1, 2023

The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into.

LuisYndigoyen - PeerSpot reviewer
Real User
Top 10
2022-11-07T17:23:47Z
Nov 7, 2022

I don't have any issues with the service. I am not a complex user of MailChimp. All my needs are covered.

Nabin Poudel - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-02T06:02:00Z
Apr 2, 2022

Push notifications and SMS capabilities can be included in the next release. Also, a modern and updated template library would be great. The website builder can also be improved with more customization and hot reloading features. A standalone system for private servers would be ideal. Mobile apps can be improved to harness current hardware standards. The user dashboard can be made much more elegant. Some kind of gamification, reward, and loyalty programs for users would be awesome to have. Also, integration with more third-party systems would be a plus.

RS
Real User
2021-06-15T12:06:02Z
Jun 15, 2021

The solution could be easier to use. I'm still looking around. While it has many capabilities it could be more user-friendly. The limitations of the solution should also be better defined. I reached my maximum limit for Gmail use and now cannot work with my email.

it_user918999 - PeerSpot reviewer
User
2018-08-21T10:40:00Z
Aug 21, 2018

* Shorter how-to videos * More formatting flexibility, such as the ability to wrap text around photos. * More explanation at the point of decision-making. I would have appreciated more how-to videos when getting started. There are some areas that could be made easier such as moving subscribers between list.

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LH
Real User
2015-06-29T14:42:00Z
Jun 29, 2015

Some competitors also provide further details of the open rates and enable a more specific way of tracking users processes through to the end call-to-action or purchase. Sadly now Mailchimp has started charging for the use of the auto-responder (automation) emails, so it's lost it's edge for the free services. There are cheaper platforms elsewhere that will be auto-responders if that's important to you and your business. UPDATE: As of May 2017, Automation is now free for everyone!! This platform is now almost perfect!!

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