2018-05-09 21:30:00 UTC

What needs improvement with ManageEngine OpManager?


Hi Everyone,

What needs improvement with ManageEngine OpManager?

Thanks for sharing your thoughts with the community!

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99 Answers
author avatar
Top 5LeaderboardReal User

The licensing model is confusing. For example, when we add a storage device on the OpManager, we don't know how it is calculating those which are added into the server. It's unclear how is it calculating the licensing model for the storage portion.

2019-11-27 05:42:00 UTC
author avatar
Top 5Real User

The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs. They could add more support on devices and maybe make more versions of devices in order to offer better monitoring.

2019-10-16 06:52:00 UTC
author avatar
Top 5LeaderboardReal User

The licensing for this solution is not straightforward and should be improved. The dashboard is not that easy to manage for the layman. It requires some tricks, and if you don't know them then you cannot manage it. If the storage is part of a device then I would like to be able to monitor it as a single device, rather than two separate devices.

2019-09-22 06:42:00 UTC
author avatar
Top 5Real User

The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now. I already communicated with them and they are saying that this will be in a future release. The developers are working on it. This feature is really lacking but apart from this, this product is really good.

2019-09-22 06:41:00 UTC
author avatar
Top 5Consultant

The dashboard has some limitations and should be more user-friendly. Other solutions, such as SolarWinds, have much better dashboards. This solution is difficult to use for non-technical users. Having an option to call the help desk, like in other solutions, would be very useful for some problems. It would provide much more help for the end-user, or for those who are less technical. This solution is not suitable for enterprise-sized deployments, as it sometimes hangs and needs to be restarted. This solution has issues with connectivity from the client-side. With respect to technical support, escalation through the levels has to be easier.

2019-09-19 08:40:00 UTC
author avatar
Top 5Real User

The pricing could be improved. The solution should offer more options and themes.

2019-09-19 08:39:00 UTC
author avatar
Top 5Real User

The for the areas that can use improvement, I would say furthering the abilities of dashboard customization and enabling workflows into other systems. I think we could get much more out of the solution with greater flexibility. If we could customize access further and allow people to enhance role-based access, it would keep people focused on their tasks and the specific things they need to know. I think that is the only other thing I would like to see in the system. Now there are only two views: an admin role or a view role. Roles are fixed in the extremes and there is a middle ground that isn't served by either. When you look at the price of the system, it is exceptional and a real value for money. However, it lacks strong local support. I can't blame the company because it is a new product, but that is one addition that would be very useful.

2019-06-11 11:10:00 UTC
author avatar
Real User

It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.

2018-05-15 06:34:00 UTC
author avatar
(DXC Technology)
Consultant

Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available.

2018-05-09 21:30:00 UTC
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