What needs improvement with Marketing Creatio?


Please share with the community what you think needs improvement with Marketing Creatio.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
11 Answer

author avatar
Top 5LeaderboardReal User

I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities. Improvements can be made to the outbound chat campaigns so that we can include them in marketing campaigns. This would be a new element to use in case email is not good for the client. For example, there are university students who prefer to receive info via their phone, rather than in email. It is possible to do this, but I think it is something that can be improved because social communication networks yield a much better response than the "old" email campaigns.