Please share with the community what you think needs improvement with Meraki Dashboard.
What are its weaknesses? What would you like to see changed in a future version?
We would like to be able to test the health of WAN connections.
I don't think that Cisco needs or wants to improve Meraki. Meraki was acquired by Cisco, and Cisco knows exactly what they wanted from the product. This product is only fitting for small to medium business. In order to work with large corporate enterprises, they have acquired another company that will help them provide an enterprise solution. That's why they are not going to improve Meraki. If they were going to try to scale the application of Meraki to enterprise solutions it would not be a good fit. Both of the Cisco products don't yet support layer 2 MPLS (Multi-Protocol Label Switching). The only vendor I know of today that is supporting MPLS is Nokia. None of Cisco products supporting that protocol, so I think this is a gap in Cisco products.
The one issue that we have had is that the VPN tunnel would go down unless you worked out with the ISP that you would be using a static IP address on the WAN interface. If you're allowed to just be dynamic then whenever the port and IP changes, it will break the VPN connection and it does not always come back up. Our ISP has the dynamic IP addresses change on a cycle, so this was a problem for us.
Probably the thing that could use the most improvement is the terminal monitor issues on ports. According to Meraki support, we need a third-party program to integrate other, non-Meraki switches if they don't have that integrator already. It is not a problem with the Meraki switches, of course.
It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map.
Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else.
The MDM needs improvement. I know that we used to use the MDM for a long time, for one or two years, but we had to leave it because it wasn't really good enough for us. THe MDM should be improved.
The product can be improved around the captive portal portion. It may be helpful to have maybe some popups or blurbs that just guide you in terms of how to use it or explain what a certain input means. Also, for example, the summary dashboard is under Organization, instead of under Network and sometimes it gets confusing where to actually find the summary dashboard. For me, from a usability or user journey perspective, it can be a bit more intuitive. For example, I want to see the summary from my Network but I have to go to Organization. Also the guides: they are great, but it's very difficult to find user guides, specifically on how to use every single feature. If I have to draw up the user guide, it's quite difficult to find the content. And maybe something which is connected with the support, or the price, or something like that. Or functionality, like more features.
I am concerned about the fact that once your licensing expires the devices stop working and become a brick.
You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device.
The pricing for this solution needs to be improved.