We just raised a $30M Series A: Read our story
2018-07-31T08:23:00Z

What needs improvement with Microsoft Exchange?

0

Please share with the community what you think needs improvement with Microsoft Exchange.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
Guest
1515 Answers

author avatar
Top 10Real User

From a security point of view, Microsoft should enhance the new features. Technical support could also be better.

2021-04-23T12:45:16Z
author avatar
Top 5Real User

From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users.

2021-04-12T21:36:38Z
author avatar
Top 5LeaderboardReal User

There is a lot of spam email that comes in, so they should add functionality to help fix this problem. Better integration with other service providers would be helpful.

2021-02-22T11:08:10Z
author avatar
Top 10Real User

They could improve on the search function, it takes too much time.

2021-01-21T19:23:51Z
author avatar
Top 5LeaderboardReal User

Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

2021-01-03T13:07:46Z
author avatar
Top 10Real User

In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards.

2020-12-23T16:23:00Z
author avatar
Top 5LeaderboardReseller

The pricing could be better, and it could have an easier implementation.

2020-12-06T20:31:36Z
author avatar
Top 5Real User

It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers.

2020-11-11T02:29:19Z
author avatar
Top 5Real User

In the version we have, I would like to see better communication between the end device and the Exchange server.

2020-09-27T04:09:51Z
author avatar
Top 10Real User

It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products.

2020-08-19T07:57:00Z
author avatar
Top 20Real User

When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information. For example, if you delete something, you may have a problem restoring the entirety of the inbox, so if somebody leaves and you want to backup your data, you need to download it to your local servers. This is a big area for improvement.

2020-08-06T06:44:00Z
author avatar
Top 5MSP

Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive. The fact that I messed around trying to get that view back, and could not figure it out for myself, and it took two different tech support people to help me get back to what I had before, is an area of improvement. I have no idea what it was that I did that caused the view to change. All I was doing is going from the calendar back to the inbox, and it was somehow different. It may have been a UI bug. I'm unsure. The second tech person that was working with me to try to get the view back the way I wanted it, told me one time his cat walked across his keyboard and it totally screwed things up for him. He had no idea what had happened, and he had to go back and re-set up a lot of configurations. That tells me there must be something wrong in the design, if small things can happen to set it off like that.

2020-07-26T08:19:02Z
author avatar
Real User

I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development.

2018-11-18T07:31:00Z
author avatar
Top 20Consultant

In terms of probability, every now and then there are changes coming and going. The changes are not that frequent because every month they got updates back, so that is an issue.

2018-10-21T07:40:00Z
author avatar
Real User

It requires a lot of maintenance. I think the cloud solution would be better and easier to manage as well. Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration.

2018-07-31T08:23:00Z
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
541,108 professionals have used our research since 2012.