Please share with the community what you think needs improvement with Microsoft Remote Desktop Services.
What are its weaknesses? What would you like to see changed in a future version?
There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear, if you install Teams directly on your mobile device then it will work. However, if you use it as an application within the virtual desktop that is running on the mobile device, it does not work. This is something that needs to be fixed.
The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.
My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast. The details of RDP are available to everyone and it has been used in industry for many years, so people know what points are vulnerable. If there were a patented protocol available as an option then people would be happy because they will be more assured of the security. Tweaking this would be really good in terms of security.
Security in the connection between us and our clients' servers is something that can be improved.
We are searching for a product with better remote access and remote sessions. The user experience needs improvement.
Microsoft still has some really bad remote desktop appliances for Mac. This is really frustrating because if I'm on windows I can remove the Microsoft remote desktop applied for Windows, but I'm already using windows, I always have an option B. I can still plug directly with Microsoft management console from the windows station and still do something remotely. But on a Mac, I have to rely purely on the Microsoft Remote Desktop. If I need to pass second-factor authentication, not a one-time password thing, if I do a Microsoft remote desktop session, I have to reach the first server, which is my best one. From that server, you're actually going inside your protective network. Then on the second spot, you are not able to pass a YubiKey and go any farther. That creates the problem. We have had many support tickets.
We need to extend over a potentially slower network, and we have heard that performance over slower networks is not as good. I understand that there are other products out there that work better over slower networks. In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution. It rolls out to bigger issues and access management with being unified with Microsoft and Linux. This hasn't quite come together, I would have to get other products outside of Windows to get this to work. The unified solution may be a cross-platform solution, which would be great in the future.
We find the services are not as transparent as we would like for our integration with Citrix.