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2018-12-10T08:29:00Z

What needs improvement with Microsoft Remote Desktop Services?

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Please share with the community what you think needs improvement with Microsoft Remote Desktop Services.

What are its weaknesses? What would you like to see changed in a future version?

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1717 Answers

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Top 20Real User

We've had a few occasions when the application has crashed suddenly, possibly due to updates. Microsoft updates should not directly impact the application and rather than releasing post hotfixes, it would be better to carry out testing before releasing it to the environment. It's a challenge for us; the new application is upgraded, but there's an incompatibility. It should be the other way around - testing in the lab environment and then commercially released. An additional feature we'd like to see would be cross-platform support. With more OSs in the market whether Microsoft, iMac or Android applications, it would be good to have a smooth transition between cross-platform support both in terms of operating system and in terms of devices. Moving from tabs to mobiles to desktops to laptops to notebooks - the transition between multiple OSs and multiple hardwares.

2021-09-06T08:49:57Z
author avatar
Top 5Real User

The solution should have better security. It is overpriced.

2021-08-05T11:41:09Z
author avatar
Top 5Real User

In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost. For example, if I am connected on my LAN or WAN, and there is any latency in the network while I am connected it will stay connected for one or two minutes. Without any buffering, the connection will be disconnected, and the work is lost.

2021-07-07T17:39:53Z
author avatar
Top 10Real User

It could be made simpler from a management perspective. It should be easier to set it up for desktop printing.

2021-05-17T12:57:38Z
author avatar
Top 20Real User

Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image.

2021-04-08T14:53:50Z
author avatar
Top 20Real User

It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it. The internet is always going to go down and the product seems to notice that it's down before my VPN notifies me that it's gone down. You're working and nothing's happening and it takes time to get the notification. For an additional feature, I'd like to see Remote Desktop specify which computer Zoom meetings will run on. I've joined a couple of sessions from home, and when I turn on my video, all you see is my empty desk chair at the office.

2021-02-10T22:57:20Z
author avatar
Top 20Real User

The user interface needs improvement.

2020-11-18T12:28:44Z
author avatar
Top 5Consultant

While it's not expensive, the pricing could always be better. I would like to see a web-based interface, instead of client installation to refresh the UI through HTML. When comparing with other vendors offering applications not with a client module, but through the web through HTML, this should be the next step for Microsoft.

2020-10-01T09:57:53Z
author avatar
Top 5Consultant

I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client.

2020-09-27T04:09:54Z
author avatar
Top 20Real User

There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear, if you install Teams directly on your mobile device then it will work. However, if you use it as an application within the virtual desktop that is running on the mobile device, it does not work. This is something that needs to be fixed.

2020-05-07T05:03:36Z
author avatar
Top 20Real User

The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.

2020-04-23T10:13:00Z
author avatar
Top 10Real User

My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast. The details of RDP are available to everyone and it has been used in industry for many years, so people know what points are vulnerable. If there were a patented protocol available as an option then people would be happy because they will be more assured of the security. Tweaking this would be really good in terms of security.

2020-04-13T06:27:34Z
author avatar
Top 20Real User

Security in the connection between us and our clients' servers is something that can be improved.

2020-03-23T06:14:20Z
author avatar
Top 20Real User

We are searching for a product with better remote access and remote sessions. The user experience needs improvement.

2020-03-19T13:00:56Z
author avatar
Top 20Real User

Microsoft still has some really bad remote desktop appliances for Mac. This is really frustrating because if I'm on windows I can remove the Microsoft remote desktop applied for Windows, but I'm already using windows, I always have an option B. I can still plug directly with Microsoft management console from the windows station and still do something remotely. But on a Mac, I have to rely purely on the Microsoft Remote Desktop. If I need to pass second-factor authentication, not a one-time password thing, if I do a Microsoft remote desktop session, I have to reach the first server, which is my best one. From that server, you're actually going inside your protective network. Then on the second spot, you are not able to pass a YubiKey and go any farther. That creates the problem. We have had many support tickets.

2019-12-25T08:21:00Z
author avatar
Top 20Consultant

We need to extend over a potentially slower network, and we have heard that performance over slower networks is not as good. I understand that there are other products out there that work better over slower networks. In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution. It rolls out to bigger issues and access management with being unified with Microsoft and Linux. This hasn't quite come together, I would have to get other products outside of Windows to get this to work. The unified solution may be a cross-platform solution, which would be great in the future.

2019-12-15T05:58:00Z
author avatar
Real User

We find the services are not as transparent as we would like for our integration with Citrix.

2018-12-10T08:29:00Z
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