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What needs improvement with Mojo Networks?


Please share with the community what you think needs improvement with Mojo Networks.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
66 Answers

author avatar
Top 20Real User

The implementation could be simplified. Right now it's a bit complex. Technical support could be more helpful. They are lacking a bit in that regard. I can't think of any specific features the solution is lacking at the moment. It's pretty well-rounded as a product.

author avatar
Top 5Real User

The distribution can be improved, particularly in this part of the world. I would say that it is not on point.

author avatar
Top 5MSP

I'm not a technical person, so I can't speak to areas of improvement. We're also in the initial phase of deployment and therefore haven't used the solution for too long.

author avatar
Top 5Real User

The user interface needs improvement to make navigation even more simplistic. The security features of the inbuilt firewall could have more explanation for the beginners. It could be a little bit more user-friendly. In the next release, I would like it integrated into the switching cloudvision app as well, for my campus switching so I can have full visibility of wifi and hardwire in one.

author avatar
Real User

The user interface could use some improvement, and Mojo is working on it. They are transitioning from their older Wireless Manager into their new Aware product, which is much nicer. Right now, the features and functions are in two different places which makes some items more difficult to find, but they are in the process of moving them all into one place.

author avatar

Both further expanding the API and access to even more diagnostics, as I have found a few limitations when I am dealing with them right now. I have a ticket open with them because we can't access a few things. As a managed service provider, we would be much better if we had access to them. We find it sort of restricting, as we do not see certain statistics, which are not available via the API yet. Therefore, an expansion of these is a big deal for us. Also, the other one would be they still have multiple platforms. They have what they call their Mojo Wireless Manager, which is their older, WiFi administrative management, monitoring platform dashboard. They have not transitioned all of their functionality into their Mojo Aware dashboard. They state that they will do it, but it has not been completed yet, so we still have two dashboards. They need to finish it, and get them consolidated into one dashboard. They need to speed up that process. We do not rely on that for doing day-to-day monitoring. It just feels like there are these two worlds right now, where they need to consolidate and get it done. They just have to get it done. They could use more additional application security and network security features. They could add on to the WiFi as a selling point. It would be nice to be able to say to the WiFi users, "We will protect you against viruses and malware, so you don't have to purchase that." This would be very useful. Mojo is going in this direction gradually, but they do not have these features yet. I like that they are more conservative in how quickly they make changes. It has probably been to their benefit for stability.

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