Please share with the community what you think needs improvement with Mule Anypoint Platform.
What are its weaknesses? What would you like to see changed in a future version?
In terms of improvement, customer support is a bit slow. I emailed the sales team for a pricing comparison, still no response. The developer community is far more generous on the other hand. Pricing model is very expensive, Mule should consider Pay as You go model. It will help on-boarding new clients in Asia region. Mule should have better B2B integration. Mule supports the idea of API Led Architecture and system of records approach. When it comes to broad perspectives such as B2B, competitive tools have better EIPs.
Overall, I think they're keeping pace with the changes that are happening. I don't have any complaints about anything. They could just improve implementing the integration. I would also like to see some kind of monetization of A-P-S. That's important.
As far as improvements, the runtime management in MuleSoft can be much better. It has some issues, or we have issues with it. As for additions, the first thing that I want is for them to create their own connectors. That is very important. Other things beyond that are hard for me to imagine right now especially because they have a lot of features already that we are not yet using.
Technical support needs to be improved, especially when you need help with more technical aspects of the solution.
MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.
Some improvements are required in the batch component in case of errors in the batch steps and when processing a large volume of data.