Please share with the community what you think needs improvement with Omada Identity.
What are its weaknesses? What would you like to see changed in a future version?
Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.
The Omada Identity SaaS version isn't as flexible as Omada Identity on-premise. It is expected behavior though. Often, customers under estimate the level of controls and flexibility when moving to SaaS. We want customers to carefully evaluate and analyze each use case and/or requirement. We work closely with Omada and understand the roadmap, which addresses what market is demanding, incrementally in each release.
In terms of improvement, there are not so many out of the box connectors available in the current version. So what they have improved in the latest version is more out of the box connectors for integration, that is one improvement. Then there is the recertification process. When the recertification process is launched that makes Omada very slow. There are performance issues in the current version.
The user interface should have a more flexible design, where you can change it to your requirement. It is not an agile design, so it doesn't reformat itself for small devices like tablets or mobile phones (i.e. fluid design).
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.