Please share with the community what you think needs improvement with Oracle Enterprise Manager Cloud Control.
What are its weaknesses? What would you like to see changed in a future version?
The on-premises installation is complex. It should be easier, especially for deploying agents that are running on a Windows machine that is running Oracle databases. It's very complex. Linux based machines aren't so complicated but it's complex for Windows.
There is a lack from the point of view of monitoring on the system. The performance of the system and its resources are things that I think can be improved. There needs to be real-time monitoring available on the solution.
Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security. This is a major concern for our customers. The cost for the licenses needs to be improved because they are expensive and scare many customers away from Oracle. This is unfortunate because Oracle products give the customer what they need. In the case of this solution, it is optional, rather than built-in to Oracle 12c. With this in mind, the cost should be lower, otherwise many users will not adopt the product. One suggestion that I have for the vendor is to ensure that their sales team has technical knowledge about the products for which they are selling. Some customers have been misguided on certain products because the sales team did not fully understand them. Oracle needs to look into people who have strong skills in both selling and implementing the technology.
The product does have room for improvement in patch management. It is complex, but since the documentation is very much elaborated, we followed the documentation. We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us. The deployment took around two days. The whole deployment, all the production servers (we have around three hundred servers), took around three months. I would like to see more security features in Oracle Enterprise Manager Cloud Control like application data integrity.