Please share with the community what you think needs improvement with Oracle MySQL Cloud Service.
What are its weaknesses? What would you like to see changed in a future version?
The technical support is in need of improvement. It is difficult to do any coding with this solution.
Integrating business intelligence or NLP solutions would help us save time and would prevent us from having to take a deep dive. Data problems seem to multiply on the system when you interact with it. Automation would save a lot of man-hours.
The solution uses Flash technology for Enterprise Manager but in version 19 is uses SDM 05. It's difficult to transfer from the previous version to the newest. They don't have adjacent types of data. Since we're in Iran, we don't have access to documentation, so all of the learning we do is with the solution itself. We only can look at the surface. The solution should offer memory management.
Sometimes MySQL does upgrades on the server. When we are still using the old server and when they integrate the upgrade, they don't carry along some of the old syntaxes. The versions don't sync.
The support is not that great. They're not really supporting directly anymore and relying on experts to figure out technical issues. Oracle does offer a website where you can open a service request, etc., however, general technical support could be improved.