2021-02-20T09:25:46Z

What needs improvement with Palo Alto Networks DNS Security?

Julia Miller - PeerSpot reviewer
  • 0
  • 9
PeerSpot user
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9 Answers

Billy Tang - PeerSpot reviewer
Real User
Top 10
2024-02-29T08:06:08Z
Feb 29, 2024

With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required.

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RM
Real User
Top 5
2024-02-28T09:07:35Z
Feb 28, 2024

The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella. The solution’s DLP capabilities could be improved.

Prem Raj - PeerSpot reviewer
MSP
Top 20Leaderboard
2023-12-05T11:18:26Z
Dec 5, 2023

The solution’s scalability could be improved.

Porleng Phatt - PeerSpot reviewer
Reseller
Top 5
2023-08-07T08:36:21Z
Aug 7, 2023

Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved. The price of the product has always been high in general, but recently Palo Alto has further increased the price. My customers complained about the solution's price rise and also had to purchase a new hardware box. The prices for renewal of the product are also pretty high. My company had to explain to the customers that they would have to make certain payments towards the research required to improve the product. The solution's technical support needs to improve and be faster to offer support to its customers on time. Palo Alto Networks should arrange for a tech support engineer to troubleshoot the issues faced by their customers.

Mirko Minuzzo - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-06-02T10:44:35Z
Jun 2, 2023

No solution provides a hundred percent security, so that can be improved. For the scalability aspect, to cover up its shortcomings, they need to deploy more models in some areas, like SMBs.

KS
Real User
2021-10-13T18:24:00Z
Oct 13, 2021

I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security.

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DS
Reseller
2021-05-19T12:06:51Z
May 19, 2021

There should be an on-premise version of this solution. There are companies that have asked for a solution that is on-premise. The reason for this is some companies might want to have control of where their traffic is going. For example, banking companies do not want their DNS queries or any such traffic to be sent over the cloud, because the cloud can be inside India or anywhere. This is why they might want the solution to be on-premise to allow them to have full control of the security.

JF
Real User
2021-04-01T10:10:31Z
Apr 1, 2021

Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others. The IDS and IPS should be built-in. With EDS and IDS, some are proud to have built-in IDS and IPS intrusion protection and intrusion detection as some vendors sell IDS and IPS separately. They shouldn't be separate. Instead of selling two products, it really should just be one.

AH
Real User
Top 10
2021-02-20T09:25:46Z
Feb 20, 2021

We would like to have cloud-based management. I would like to see integration with Cisco Meraki so that they can work together on DNS issues.

Domain Name System (DNS) Security
DNS security is crucial for protecting the internet's DNS infrastructure from cyberattacks. Since attackers frequently target DNS, DNS security tools play a vital role in safeguarding against threats such as malware, phishing, and denial-of-service attacks.
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