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What needs improvement with PingID?


Please share with the community what you think needs improvement with PingID.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
55 Answers

author avatar
Top 10Real User

Many times when we are authenticating, we'd like the freedom to set the time. Maybe it needs to be slightly longer. I understand that this is work based on the token exchange and so on. The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings. Before we can authenticate it, it ends up in an error. And then we'll have to create everything all over again, in terms of launching the application. I'm not sure if the experience on the desktop is good or not. I've heard some feedback that it's not that good. It's better to use it on mobile. Perhaps the user experience on the desktop Ping application could be improved. I haven't used it personally. I just heard from my colleagues about some experience with that.

author avatar
Top 5LeaderboardReal User

The solution should allow for better integration with other platforms and the UBT. The solution needs to offer stronger support for the password-less authentication.

author avatar
Top 20Real User

If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base. The administrative aspects of the solution could be more granular.

author avatar
Real User

They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient. They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.

author avatar
Real User

The legacy applications remain an issue. There also is a tendency for downtime and network issues. Also, it has a long way to go until it is a cloud-based solution.

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