Please share with the community what you think needs improvement with Pulse Connect Secure.
What are its weaknesses? What would you like to see changed in a future version?
We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works. I definitely miss a single pane of glass where we can have several clusters deployed across the globe. We should have the capability to manage all clusters centrally. Currently, we have to log in locally on each cluster to see what is going on there. A single pane of glass for monitoring and viewing the overall health of our solutions, services, and licenses is currently missing.
This solution normally works but at times, we have had trouble with connectivity. Disconnections are not regularly happening but they do cause us problems. This type of instability is very serious and we don’t know why the disconnections happen. We have a license for 50 users and there are only 25 of us, yet sometimes it is a problem. It is not easy to create a connection, so this is something that should be improved.
Features that we would like to see in future releases include: * Zero test FDP (Fraud Protection and Prevention). * Improving customization like make an IVS for servicing multiple transactions from one customer. It is possible now but could be simplified. * Bandwidth monitoring. It is functional but can be better with graphs, like exactly bandwidth is used per user. * Telemetry or IPFIX support could also be useful for reporting. We can do that ourselves but it would be a good addition to the package. * An STP solution, which is relatively new to the market.
What do you like most about Pulse Connect Secure?
Thanks for sharing your thoughts with the community!