2017-12-15T04:43:00Z

What needs improvement with Pure Storage FlashArray?


Please share with the community what you think needs improvement with Pure Storage FlashArray.

What are its weaknesses? What would you like to see changed in a future version?

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7777 Answers

author avatar
Top 10Real User

The price of this solution is high and should be lowered. It is not possible to create a cluster on top of multiple arrays.

2020-04-01T07:25:53Z
author avatar
Real User

In the next release of the solution, I would like to see Vormetric native block encryption.

2019-09-03T06:46:00Z
author avatar
Real User

As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it.

2019-09-03T06:46:00Z
author avatar
Real User

In the next release of this solution, we would like to see automated copy data management for SQL Server.

2019-09-03T06:46:00Z
author avatar
Real User

I would like to have an easy way to determine the cost per VM so that I can present a solution to our customers. We're going through a transformation where we are trying to run IT as a business. I need to know how much a VM costs, so I need to know how much the compute costs, how much the storage costs, and how much the backup costs. It's really difficult to go to every single product and try to decipher how much I've spent on each of the products. It's not always as easy as just dividing, saying well this must be the cost. I'd love to be able to get that data out of Pure and into vSphere so that I can just see, by VM, how much we should charge our customer.

2019-09-03T06:46:00Z
author avatar
Real User

From a software perspective, it's been great. They've done a lot of things with VM integration from the Pure side. I would love for them to have a hyper-converged solution. The costs could be improved. They still have a very good value proposition. I'm not arguing that they're too expensive, but if they want to continue to increase market share, they're going to have to come up with better ways to get the cost down. The availability of QLC NAND is much cheaper, albeit at a higher latency.

2019-09-03T06:46:00Z
author avatar
Reseller

In the next release I would like to see integration into other third-party player providers like Google.

2019-09-03T06:46:00Z
author avatar
Real User

We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features.

2019-09-03T06:46:00Z
author avatar
Real User

A year ago they promised that they would be able to read through the database encryption with more metric and they have not delivered on that patch, which is significant because it gives us back so much more storage room. We want to be able to read through the encryption.

2019-09-03T06:46:00Z
author avatar
Real User

As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use.

2019-09-03T06:46:00Z
author avatar
Real User

There could be better storage.

2019-09-03T06:46:00Z
author avatar
Real User

In the next release, I would like to see file-level encryption.

2019-09-03T06:46:00Z
author avatar
Real User

The solution needs better IOPS for the storage. That's where most of the user requirements come from. We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help.

2019-09-03T06:46:00Z
author avatar
Real User

The capability from Pure as far as sharing out files and things of that nature is a little bit lacking. However, I know it's coming so I'm not upset that it doesn't exist yet.

2019-09-03T06:46:00Z
author avatar
Real User

I'd like to see a move towards individual VMs for what the performance of each VM is in a VD infrastructure. I can see the overall volume, but I would love to see things in a more granular level on the VM side. I'd like to say "Hey, this particular VDI, what is the performance on that? How much IO is it using, what are the issues, what is CPU?" etc. I'd like to see that layout in the portal. That would be great for us.

2019-09-03T06:46:00Z
author avatar
Real User

I haven't really had a bad experience or something I think that they can improve on. I'm not saying that to be really nice. The way the platform works, the way that their sales team works, the way their support team works, everything just works really well. If they could make it cheaper, that would be something.

2019-09-03T06:46:00Z
author avatar
Real User

The price of this solution could be improved.

2019-09-03T06:45:00Z
author avatar
Real User

In the next version of this program, I would like to see increased security, higher encryption, and faster throughput.

2019-09-03T06:45:00Z
author avatar
Real User

I would love to see a true one click upgrade solution. Right now, you have to click and schedule an appointment with Pure Storage to be able to upgrade. I would love for it to automatically download, install, and fall-over every controller as it updates.

2019-06-17T08:46:00Z
author avatar
Top 20Real User

We did have one hiccup with the integration of vCenter. When we were installing Pure Storage, we were using vCenter 6.7, which defaults to the HTML5 Web Client. The current plugin for Pure Storage doesn't show up in that client at all. You have to go and use the legacy FlexFlash client to see the Pure Storage plugin in vCenter. I know that Pure Storage is working on this. They already told us, "Hereon out, we will be developing and only deploying HTML5 plugins." However, it's currently only in beta testing right now from what they've said. Getting that plugin out would definitely help us, because we don't have flash, or use it very actively. If we had that plugin in sooner rather that later, it would be awesome.

2019-06-17T08:46:00Z
author avatar
Real User

We do have an issue with the vCenter integration. Pure Storage says it has a lot of free space, but vCenter says its completely full. This is because their dedupes are saved as space, but Vcenter still detects the disk as completely full. So, we do have an issue with that. Therefore, we would like to see improvements with the way it integrates with vCenter for picking up dedupe.

2019-06-17T08:45:00Z
author avatar
Vendor

We have undergone upgrades of controllers with mixed results. Some have gone well, and some have not gone so well. We would like more extended historical data to help with some of the capacity planning. This is something that we are asking for all the time. E.g., what was the historical performance of this particular volume? So, we would like more historicals.

2019-06-17T08:45:00Z
author avatar
Real User

I would like to see some improvements on the FlashBlade side around the CIFS space support. I am not super familiar with all the different NAS protocols that they run on their box, but there could be some improvements made on SMB CIFS side. Some of the FlashBlade protocols could use a little love. There are obviously some new enhancements. There is no dedupe on the FlashBlade. It is compression only. There is no replication. So, Pure is going to try to partner that product with ObjectEngine to bring in some of those features, and I'm not sure how all of that will work out. I'm not familiar with ObjectEngine yet, but we'll see how it goes.

2019-06-17T08:45:00Z
author avatar
Real User

There are a lot of things to improve.

2019-06-17T08:45:00Z
author avatar
Top 20Real User

I would like the ability to swap out the network adapters into it. So, without taking out the whole controller, I would like to be able to swap adapters. This would make things easier.

2019-06-17T08:45:00Z
author avatar
Real User

The GUI is simplistic and basic. I feel like it's explanatory, but not enough, it needs a little more to it. I would like to have better training. I would like to have an hour class or more online training.

2019-06-17T08:45:00Z
author avatar
Top 20Reseller

There are things that they are doing with the interface all the time to make it better. It is not the easiest to work with, but it is getting close. As far as interfaces, I always liked Nimble's interface the best. Though, Nimble's interface has been stuck in the mud for the last three to four years since HPE took them over. There hasn't been a whole lot of changes to Nimble. Whereas, Pure Storage has been continuing to improve, which is pretty good. It is not top of the market, but it is getting there. The UI reporting is adequate. The setup needs to be improved the most. They can do a little more with the user interface, but the setup is what I would like to see made a bit easier.

2019-06-17T08:45:00Z
author avatar
Real User

I would like to have support available in Spanish.

2019-05-14T13:06:00Z
author avatar
Top 20Real User

What it needs to do is work a little closer with solutions, like VMware, so it understands the particular workloads that are on it. Today, it does not understand the applications which are running against it.

2019-05-14T13:06:00Z
author avatar
Real User

I would like to see the NAS add-on component become more fault-tolerant than just a single virtual machine running inside the array. I'm unwilling to use it for that reason. I have other solutions that work, but I would use it if they had a little bit more fault-tolerance or if somebody explained to me that it's better than I think it is.

2019-02-24T10:13:00Z
author avatar
Real User

The time-to-market could be better at times, but I think that's true for all vendors of hardware.

2019-02-24T10:13:00Z
author avatar
Real User

I would like to see support for NVMe, end-to-end.

2019-02-18T10:16:00Z
author avatar
Top 20Real User

Everything could be cheaper. Other areas where we would always like to see improvement with products like this are in compression and deduplication. Increasing the overall storage efficiency of the platform would be great. One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade. That would be an intriguing and interesting feature for us. Other than that, we've not had any big needs or demands.

2019-02-18T10:16:00Z
author avatar
Real User

There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

2019-02-18T10:16:00Z
author avatar
Top 20Real User

I don't deal with the day-to-day management of it. I'm sure that, from a technical perspective, the ones who manage it would be able to tell about you something that needs improvement. From my perspective of the acquisition and ongoing support, I don't see any.

2019-02-18T10:16:00Z
author avatar
Top 20Real User

I recognize it's a difficult challenge, but I would like to see them make the pricing more reasonable. Of course, it is, after all, solid-state. It's not the same as "cheap and deep."

2019-02-18T10:16:00Z
author avatar
Real User

The documentation has gone along with the idea of "it's simple to use." In some cases, we get into very in-depth conversations around the movement of specific data and, what's more, chunk sizes. The documentation lacked any description or information on that. It wasn't until we got to a point where we had changed out everything front-ending the platform, and got past that conversation and we rose up past helpdesk and fact sheets and documentation, and before we actually got to somebody who knew about it, there was community knowledge within Pure that knew that problem existed. Having that front and center, where we could have searched and looked for that information, would have answered our questions and caused me to rate it as a ten.

2019-02-18T10:16:00Z
author avatar
Real User

Going forward, don't complicate things for the customers.

2019-02-03T06:24:00Z
author avatar
Top 20Real User

We would like to integrate it more with our backup solutions.

2019-01-30T13:15:00Z
author avatar
Real User

They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about.

2019-01-30T13:15:00Z
author avatar
Real User

Replace SSDs in the lower-end unit. Some services could be inserted directly into the SAN, so Pure Storage could complete with the HyperFlex.

2019-01-30T13:15:00Z
author avatar
Real User

The credentials on the iSCSI interface are only available to type in with the Chrome browser, and not with the Firefox browser. Hopefully, in the next release, this will be fixed.

2019-01-29T17:16:00Z
author avatar
Real User

I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good. It is quite difficult to read documentation and get documentation. To get some things on the web, it is really easy. However, I would to have some in-depth information about how the product is working. From an API point of view, it's quite a complex product.

2019-01-29T17:16:00Z
author avatar
Real User

It needs to improve its price.

2019-01-29T17:16:00Z
author avatar
Top 5LeaderboardReseller

They need to find another way of doing data protection, RAID is not working very well. It takes performance away from the SSD. I would like to have multi-cloud integration. Latency needs a bit of work. It's pretty good but it needs to get below 300 microseconds. Then the data reduction would be excellent. On average I see twelve to one data reduction.

2019-01-28T12:39:00Z
author avatar
Real User

We would like to see more cloud support, which we know is coming, although it's not out yet. It's going to be released in the next versions. That would be the biggest win, if additional cloud support is built into the array.

2018-12-24T07:47:00Z
author avatar
Reseller

The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so.

2018-12-19T10:26:00Z
author avatar
Real User

Part of our company works on Dell EMC because Pure Storage did not have synchronous applications when we were purchasing our products. If Pure Storage had its features at parity with its competitors, it could move ahead.

2018-12-11T08:31:00Z
author avatar
Real User

Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem. FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.

2018-12-11T08:31:00Z
author avatar
Top 20Real User

The real need that we have is around other backups. Obviously, it has its own snapshot concept but beyond that, having a separate backup system in the Pure ecosystem itself, in that space, would make it all integrated within a single organization and we wouldn't have to deal with multiple companies. That's an area where we thought Flash Blade could serve our needs, but it seems it can't. Also, for one of our systems, the data reduction that we had initially anticipated when we bought Pure and we moved over is way lower than the expected reduction. It depends on the workloads, of course. But that has been a challenge at times. Because of that, we now need more storage. We are going to have to use the guaranty that they provide when you purchase: If it doesn't meet the overall capacity needs, then they will provide extra storage.

2018-12-10T06:53:00Z
author avatar
Top 20Real User

A three wave application or multi-wave application synchronization would be an improvement.

2018-12-10T06:53:00Z
author avatar
Real User

The new features that they are coming out with are very compelling for us, especially now that they have a partnership with AWS it will get some traction in the coming year. We will certainly be going with VMC on AWS. It's very compelling for us now that it's working with VMware. There's nothing that they could improve on. They've been brilliant all the way through. We've had no downtime, no problems, easy installation; it just works.

2018-12-10T06:53:00Z
author avatar
Real User

The data reduction is working well for the expected usage of VMs and other stuff like that. I do see it's not working very well for already compressed data which is expected. I know this solution is true to the expectation and how it's advertised. I would like to see active replication. I know that it's available now but I haven't tried it yet. I hope that it works.

2018-12-10T06:53:00Z
author avatar
Real User

I would like to see box-to-box encryption on replication included in the next release.

2018-12-10T06:53:00Z
author avatar
Top 20Real User

I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.

2018-12-10T06:53:00Z
author avatar
Real User

What is interesting, because we're moving mostly to the cloud, Pure Storage may be the one storage appliance which will stay after we are done with our migration.

2018-12-10T06:53:00Z
author avatar
Real User

Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives. I would like to see data tiering to AWS.

2018-12-10T06:53:00Z
author avatar
Top 20Real User

I would like to see more cloud integration.

2018-12-10T06:53:00Z
author avatar
Real User

The way Pure Storage does the controller storage warranty or replacement has been an issue for some people who just replace the controllers every couple of years, and that's where some of the confusion with pricing and support has come in. They should be clear on the way the controller replacements happen, as it is important to know whether or not you can get a good return on them, because it can be a little confusing. I rated the solution as a nine out of ten because I knew about a disk failure. Other than that, it would probably be a ten. Disk failures are out of anybody's control.

2018-12-10T06:53:00Z
author avatar
Vendor

I would like to migrate to the cloud in the future and know how that would actually work with this product.

2018-12-10T06:53:00Z
author avatar
Real User

The big thing would be to simplify the compatibility to Openstack. The Openstack going into Nova works really well, but if Pure had a few more of those features that would be my win.

2018-12-10T06:53:00Z
author avatar
Top 10LeaderboardReal User

I would like for them to do testing on their upgrades.

2018-12-10T06:53:00Z
author avatar
Real User

There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there.

2018-12-10T06:53:00Z
author avatar
Real User

I would like to see them lower the costs. They could also include data mining in their next release. We have performance monitoring tools and it's hard to integrate them with this solution.

2018-12-10T06:53:00Z
author avatar
Real User

The one major gripe I have is that there is no snapshotting enabled by default on the SAN. There was a situation where all of our LUN were essentially made illegitimate. They were corrupted by a redactor. We have snapshots enabled on the majority of our SANS and that was great, we were able to snapshot and restore. There was one data center that our SAN admins had not intentionally gone in and checked the box to allow for replicas to be created. Because of that, we lost that whole data center and everything that was on it. If there had been a checkbox that had been checked by default to have the snapshotting, they wouldn't have gone in and unchecked it and we would still have our data. It generated a lot more work on the server side to rebuild everything that was corrupted. Also, an additional feature would be replication from our on-premise to AWS that could then be used directly with the cloud. The way the VMware cloud is engineered is we have to have hosts up the entire time to run beats and to have HCX replicating things over to it. If we were able to have replication from Pure over S3 buckets, so that we only had to spin up the VMware host on demand, that would be a tremendous cost saving to us as Pure customers.

2018-12-10T06:53:00Z
author avatar
Real User

We would always like to see higher performance, and lower pricing is always better. In general, they're going in the right direction.

2018-11-21T07:48:00Z
author avatar
Top 20Consultant

Pure will probably have to move to other layers of the stack, not only storage but, maybe, hyperconverged. That's one thing they might have to look at because, if you are looking for storage, Pure is the player and the winner. But, if you are looking at HCI, Pure does not play in that area and that may prevent them from getting some deals.

2018-11-21T07:48:00Z
author avatar
Real User

They could improve the price.

2018-11-18T08:28:00Z
author avatar
Real User

Historical analytics would be useful. At the moment, they don't have any type of application built for historical analytics.

2018-11-11T08:21:00Z
author avatar
Consultant

They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable.

2018-11-11T08:21:00Z
author avatar
Real User

We work with a lot of Oracle customers. We would like to see more development on their Copy Automation Tool (CAT) for Oracle, as well as better integration for our customers running Oracle VM.

2018-11-11T08:21:00Z
author avatar
Real User

This may be available, but we are not using it. I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used.

2018-11-11T08:21:00Z
author avatar
Real User

The support for NFS protocols right out-of-the-box need improvement. I'm used to other storage vendors who have NFS support right out-of-the-box, and Pure Storage doesn't seem to have anything. We have shared APPL_TOP on our Oracle ERP, which would require an NFS type of storage. So, we had to resort to building our own NFS VM, then attach Pure Storage to it, and have it go through the server. This didn't really serve our purpose, as it's a lot slower because it's now going through a VM installer NFS server. While we know Pure Storage supports snapshots, we haven't been able to implement databases or replication using them.

2018-11-11T08:21:00Z
author avatar
Top 20PopularReal User

In the higher-education industry, things moves slowly. We are still looking forward to implementing the full list of their existing features. In terms of the future, I have been excited by some of the copy data management stuff that they're talking about building into the environment. I've done a lot of automation work using their existing features and tools, so I'm always looking forward to extensions of their API. They're also talking about extending their phone-home centralized analytics interface (PureOne) into a does-everything management console with a list of new cloud, WAN, and backup features, but this doesn't seem finalized.

2018-11-11T08:21:00Z
author avatar
Real User

Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing.

2018-11-11T08:21:00Z
author avatar
Real User

I would like to see a Nagios monitoring plugin which watches the health and performance of the system. The only one available just checks volume capacity.

2017-12-15T16:38:00Z
author avatar
Top 20Real User

I would like to see more detailed reporting on the data. Sure, it is great to see usage, trends, latency, and all the common stuff. However, it would be nice to know what are the exact VMs usage after deduplication and/or what that VMs actual latency and bandwidth is, outside of VMware.

2017-12-15T04:43:00Z
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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