Please share with the community what you think needs improvement with Quest NetVault.
What are its weaknesses? What would you like to see changed in a future version?
We are unable to use the latest version due to hardware incompatibility. We need to upgrade our infrastructure to be able to run the latest version of NetVault. With the version we are running, when Microsoft releases new updates, our backups get frozen and we have to restart them. There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency.
There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily. Sometimes, I find it confusing, but that could be my personal problem because I am really used to working with a command line. Currently, I'm working with the GUI, and I don't like clicking. There are a lot of windows that I need to check to make sure everything is connected. For example, to check if we have data available for the restore, I need to check three windows. I cannot do it very quickly. It is not very convenient for me. Its reporting can also be improved. It has some predefined reports that you can edit and export in PDF format. They seem nice and are usable for people in managerial roles, but as a technician, I would like to have the option to create my own report. I would also like to have an option to export a report to an Excel format so that I can work with this data afterward. I can't do much with the PDF format. I know that there is a possibility to export a report to a CSV file that you can open with Microsoft Excel, but the options are very limited. For example, if I go to Manage Job Definitions, I have the option to export to CSV, but I have no option to, for example, filter. I would like to filter and choose certain things before exporting. So, there should be an option to export the reports in different formats so that they are usable and easy to work with afterward for us as technicians. Its scheduling options can be improved to support conditions. I am used to working with TSM where you have the option to work with conditions, and these conditions could be really complex. At this moment, with NetVault, you can schedule a backup and set the date, time, or a specific day, but you can't specify any dependency. For example, I can't specify conditions where the backup should be run or triggered only if there is nothing running on the client, or all drives are free. I cannot set how many drives will be used for one backup in particular. There is just one drive for the backup for one client. Such options would be great, but these raise the question about the target audience. I know this tool is not for bigger and more complex environments, but it would be great to have such options.
The granularity of file restoration needs to be improved. I would like to see the option of cloud-based management.
The restore functionality needs improvement. The biggest downgrade from Veea Backup & Replications is the number of docs that can run at the same time. I also find that because it's a web-based solution it runs slow. You have to wait a while until it refreshes. The refresh needs to be much faster, and the restore has to be more accurate.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
Currently using R1Soft and have major issues. We need the software to work with OVM, Linux, Windows, Sql server, Exchange, and Sharepoint. We also need bare metal recovery functionality.