Please share with the community what you think needs improvement with ReversingLabs Titanium Platform.
What are its weaknesses? What would you like to see changed in a future version?
I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually. If I have, say, a couple of thousand hash sets, I would like to be able to upload them. Currently, it's a very manual task.
We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us. The integration may have not been tested all that well, because we don't have a complex setup in regard to connecting these things together. But when we tried the ReversingLabs integration with ThreatConnect, it flat out did not work. And we also haven't been able to get the Tanium integration to work. We are currently talking to them about some things we need in the next release. Mainly, they are security improvements and they know about those. They have done a great job in getting them to us, as soon as they can dedicate some engineering resources to them. Security improvements are the main things that we are working on with them right now because we do security scans of the appliance itself and there have been a number of vulnerabilities that have shown up.
It's integrated in our product. We leverage the API, but it doesn't contribute to increasing the release time of the product itself. While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality. This could be an area where the company can generally improve. It is not a big issue for us, since we have our own development team, but it could be an issue for other companies who are less mature.