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2018-08-20T14:46:00Z

What needs improvement with SailPoint IdentityIQ?

22

Please share with the community what you think needs improvement with SailPoint IdentityIQ.

What are its weaknesses? What would you like to see changed in a future version?

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1111 Answers

author avatar
Top 20Consultant

An issue needing improvement is that the solution is heavily focused on one's identity, while there has been a move to providing identity as a security service. While it provides these services, the solution can still not do the identity management for the cloud. As such, the security feature can be improved. Essentially, it manages and helps to create all the IDs and to manage the identities and accesses. What it doesn't do is provide notice in the event of a vulnerability or offense from the security. That's where tools like CyberArk or Netskope, which are more CASB tools, come into play. I can think of no additional features needing improvement.

2021-06-15T10:05:41Z
author avatar
Top 20Real User

It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great. It should also have more standard connectors. Its price should also be reduced.

2021-06-12T18:49:04Z
author avatar
Top 20MSP

They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same.

2021-04-14T12:08:29Z
author avatar
Top 20Real User

The report functionality and dashboard of the access manager could be improved. In the future, there should be improvements integrating into cloud ecosystems, such as AWS or Azure. At the moment we have to purchase many different solutions to have a fully operational intelligent identity package. There are some features lacking in identity and the DevOps solutions.

2021-03-07T16:36:23Z
author avatar
Top 10LeaderboardReal User

The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added.

2020-11-19T08:35:02Z
author avatar
Top 20Real User

The solution has plenty of places that need improvement and attention. The connectors are far too manual. This needs to be automated a bit. The provision is not very intuitive. The interface is not user-friendly at all. They could redesign a lot of its functionality to make it easier to use. The initial setup could be simplified. It's difficult right now. Implementations rarely go well. I can't think of other features that I would like to see in a future release.

2020-09-21T06:33:00Z
author avatar
Top 5LeaderboardConsultant

There is really not so much that SailPoint needs to improve. It has been in the market for a while and has well embedded as a market leader in the Identity Governance Space. We have just done an upgrade (v7-.8.1) and it was straight foward well tested and there was no major issues, we even managed to deploy to production a week ahead of schedule. We are now working with the client to leverage some of the new features and such, so there is not a lot that I can confirm that would be missing from a product that I was already happy with. The only thing about SailPoint that I might suggest to improve is the user interface could be improved from an administration point of view. From a request point of view we are leveraging ServiceNow and Sailpoints SNOW catalogue integration. Having had the opportunity to compare SailPoint and One Identity with past work, I personally prefer the One Identity's user interface, especially for user administration of the system. It could be simplified or somewhat more user-friendly for administrative tasks and functions.

2020-08-26T07:13:00Z
author avatar
Real User

This solution is difficult to configure. The interface should be simple and easier to use.

2020-04-12T07:27:03Z
author avatar
Real User

I would like for the client base to be improved. Also, they should change what they charge for the licenses. They should lower the price and technical support should be better. Their support takes a long time to respond and they're not straightforward.

2019-09-22T06:41:00Z
author avatar
Real User

The service could be improved with some more out-of-the-box features. If the solution could make the forms more customizable, for example. They are very generic and any changes you make to them, you are doing customization. The solution needs more templates that meet general needs. I would like to see more Cloud management from this product. Right now they have some, but they are currently plug-ins. It does not handle the management of some of the groups or dynamic groups in the Cloud. I would like to see that in the future. I have heard that they are releasing one soon, but I'm not sure when. That will help us a lot because we are a hybrid solution company. We have some on-prem, some in the Cloud, and we want to manage both.

2019-07-01T07:59:00Z
author avatar
Real User

The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited.

2018-08-20T14:46:00Z
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