What needs improvement with SAP CRM?

Please share with the community what you think needs improvement with SAP CRM.

What are its weaknesses? What would you like to see changed in a future version?

22 Answers

author avatar
Top 10LeaderboardConsultant

I can't think of a feature that is lacking. For us, it has everything we need. It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use.

author avatar
LeaderboardReal User

They should improve the design to make it more appealing to users.