Please share with the community what you think needs improvement with SAP Process Orchestration.
What are its weaknesses? What would you like to see changed in a future version?
SAP has decided to move everything to the cloud, which means that we have to invest more. New investments would include things like redevelopment and data transfer. In general, we are not satisfied with the roadmap. I would like to see more flexibility. It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development.
In my opinion, the part that SAP needs to improve in Process Orchestration is the monitor and governance. The monitoring governance offered by SAP is too technical. Only the consultants that have technical skills or development skills are able to manage this product. What is missing, in my opinion, is a better business monitoring component. Our company creates business monitoring in UI5 and Fiori applications that help the customer to have a better view of what good monitoring is. With the technical monitoring of SAP, someone in the organization has to have technical skills rather than business skills. So using these solutions in combination, we are able to give the client another more business-oriented kind of monitor and governance which is not so technical.
The solution could be more customizable. It's customizable, however, it's underdeveloped. It supports custom modules, custom adapters, etc., but they need more time to truly develop them. It would help if the solution offered flexible adapters like REST adapters or some custom solution. It would help make it a more flexible product. In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them.
Improvements are needed with respect to being able to handle a very large volume of data. The responsiveness of technical support needs to be improved. The pricing can be improved.