2020-10-22T09:59:00Z

What needs improvement with SevOne?

8

Please share with the community what you think needs improvement with SevOne.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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44 Answers

author avatar
Top 5Real User

There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.

2021-03-30T20:02:00Z
author avatar
Top 5MSP

One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development. In addition, you can take a device and look at all the metrics that are being collected or enabled. But having a quick map view of the KPIs versus the alerting policies that we've built around a device, and being able to map that quicker and have a one-to-one correlation, would be useful.

2021-03-30T16:18:00Z
author avatar
Top 5LeaderboardReal User

It sometimes does get false positives. Sometimes, it'll move something when it really wasn't a performance metric. I've seen it do that, but it's pretty much an automated tool for performance. We've only got about 500 virtual machines, so lots of times, I'm able to manage it physically, but it's definitely a nice tool for a larger enterprise that might be managing 2,000 or 3,000 virtual machines.

2020-12-03T22:35:38Z
author avatar
Top 5MSP

As I mentioned before, there are cheaper solutions available. Earlier, our management team only managed ICMP, like IP SLA. That's why, at that point in time, we decide to use Cisco IP SLA. Well, I don't know if it's in development at SevOne, but some similar solutions offer end-to-end visibility, both regarding the server and also the network elements. Other solutions also include the server and some additional layers, like an operating system or database, and in some cases, the application, too; their network elements are designed for management-level. I don't know if SevOne plans on incorporating these features into their next release, but they should. On a scale from one to ten, I would give SevOne a rating of nine.

2020-10-22T09:59:00Z
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