What needs improvement with Siebel CRM?


Please share with the community what you think needs improvement with Siebel CRM.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
11 Answer

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Top 5LeaderboardReal User

The solution itself is very heavy. If Oracle can provide a better cloud version, they could provide a cloud dated version that can be deployed on a microservice. There needs to be a way to move things in and out of the cloud, and the solution shouldn't just run on an Oracle cloud either. they need to also ensure users can use any cloud provider, including AWS, Azure, Google, etc. The most important thing they need to do is offer cloud-native support. A lot of benefits that come with the cloud-native implementation can be realized. The solution needs to auto-scale and offer horizontal scaling.