Please share with the community what you think needs improvement with Skype for Business.
What are its weaknesses? What would you like to see changed in a future version?
The quality of calls has to be improved. I don't know whether it is a server problem that is taking away from the quality, but I have found that it is sometimes poor. We have had trouble with scalability when trying to host large meetings.
We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.
With respect to installing it in a large multinational, I find that installing it so that it gives decent performance across the company, can be a bit of black science. The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue. That's not just an issue with Skype For Business. That's pretty much across the board with unified communication systems. What I'd really love them to provide would be an easy method of linking or connecting to other Skype For Business personnel in other companies who are also using Skype For Business without having to set up a federation. There are lots and lots of companies now using Skype For Business with other unified communications products. You can send someone a link, and then they can come into your Skype For Business meeting. We have issues trying to do Skype For Business.
The use of multiple users making calls from both audio conferencing and video conferencing requires a good connection to the internet. If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.
Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.
There is normal interface of software,it should be user friendly and eye catchy.Nothing esle and i cannot explain much.
Skype for Business needs to improve their support for Android cellphones. Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow. Additionally, I think there is a need to improve the chat-for-groups feature. It is not perfected yet.
I think sometimes the connectivity needs improvement. Sometimes people have connectivity issues. Once you are running, it's terrific. But, there are unexpected dropouts occasionally. The reliability is not 100%. For example, we had a call today which started great, and then suddenly there were several participants that dropped out of the call due to connectivity. I also think that it would be great to have a drag-and-drop feature during a call. Additionally, the screen sharing is really good. It would be nice to draw notes for screen sharing. This would especially be nice with Touch Pros.
Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution. In addition, we would love to implement a whiteboard to the solution. It would be very helpful if you could draw a diagram while in a meeting on Skype. We do use other tools like Zoom and GoToMeeting for these types of features, but it would be nice for Skype to implement these tools, as well.
Specifically in the service area: Since my organization is in charge of repair and maintenance service of computer equipment, and also works internally in communication with members who bring about growth in the company, to include any functionality would be a service that transmits data stored in the cloud, in the form that can be saved, and also to send and receive useful files.