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2018-07-05T06:42:00Z

What needs improvement with SolarWinds NPM?

12

Please share with the community what you think needs improvement with SolarWinds NPM.

What are its weaknesses? What would you like to see changed in a future version?

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2929 Answers

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Top 5LeaderboardReal User

One of the problems that SolarWinds has is when the data becomes too big, it will start getting slower. It's not at all for enterprise customers. I don't recommend enterprises to go for SolarWinds. They should go for a bigger tool. They have had a rather large security breach in the past. It's cost some companies customers.

2021-09-15T16:21:28Z
author avatar
Top 5LeaderboardReal User

The solution could be more secure.

2021-09-13T11:41:46Z
author avatar
Top 5LeaderboardReal User

We have replaced SolarWinds with LogicMonitor.

2021-09-09T20:25:58Z
author avatar
Top 10Real User

There are still huge concerns about security. The image of Solarwinds NPM took a huge knock due to SUNBURST and SUPERNOVA. Security experts are still concerned. I would suggest that Solarwinds put more effort into rebuilding trust with the customers and the market.

2021-08-25T18:07:48Z
author avatar
Top 20Real User

The downside was the expense. At large, large companies, that's okay. However, at companies like mine where we're building a tech startup, it can be cost-prohibitive. They've had some issues with security, and confidence in their product is probably down. Technical support can be slow to respond. I would like to see more of a focus on edge computing and edge device monitoring.

2021-08-24T16:02:17Z
author avatar
Top 5Real User

I think the graphical environment, the GUI still has to be improved. Other tools like Power BI provide a more graphical dashboard for executives to show what's going on with operations. SolarWinds has the data but the representation needs to be enhanced for an executive view. It requires a large amount of customization to get to a point where you are able to have something concrete for the upper management team. For additional features, I'd like to see something more in automations, the graphical interface, and some dynamic dashboards or at least the ability for integration with some dashboard tools.

2021-07-14T04:57:31Z
author avatar
Top 10Real User

The solution should make things easier to set up on a node by node basis. When turning on the network scanning to try to set up nodes, it has a tendency to grab everything in site, every port on a firewall, for example. One should have the option of picking through these before they're automatically added, so that there should be no need to go through them manually and delete them. The solution's network discovery and node addition processes need more work. Once the nodes have been added, there is a need to go in and delete them manually. I cannot think of additional improvements that are worth mentioning. The solution does a pretty good job all around.

2021-07-12T23:22:45Z
author avatar
Top 20Real User

It would be good to have high security. This is a concern after the attacks. They also need to focus more on the application side.

2021-07-12T10:53:33Z
author avatar
Top 20Real User

Even though SolarWinds NPM provides monitoring for a vast number of vendors and products, they do not support all of them. They should keep in mind that due to ongoing threats and daily malware attacks, companies have deployed network security and hired security professionals who are doing penetration testing. Certain devices provide ongoing security features, which can keep our network secure. Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM.

2021-03-07T23:55:00Z
author avatar
Top 20MSP

The integration needs to be improved. SolarWinds has many modules for things like application monitoring and network performance monitoring, but sometimes they are not as good as others that are being used. This means that we use other tools and eventually, we want to integrate them into SolarWinds. It might also be the case that we have other tools, like Splunk and Windows Event Collector, and we want to integrate them but can't.

2020-12-30T18:01:32Z
author avatar
Top 5Real User

SolarWinds needs to be improved such that it is on par with the leading products in the market. There are better products available, albeit more expensive.

2020-08-20T07:50:11Z
author avatar
Top 20Real User

It has covered everything, so no improvement is required at their end. The only thing is the price.

2020-08-20T07:50:00Z
author avatar
Top 20Real User

We were looking at using DPA (Database Performance Analyzer) which is another component of the NPM and that looks like it takes care of an area we had not really dove into yet. But in talking to the DBA, they like another product that they want to use for the database monitoring. It is an Oracle product called OEM (Oracle Enterprise Manager). In talking to the DBA's, there was a lot of functionality that they were just used to and they had issues because they did not see some things that they thought were important but missing in the DPA product. That is the only thing I have run into so far with the product that seems to be a shortfall. Everything else is pretty good. I do not really have other suggestions for additional features beyond working on the development of DPA to make it a more complete tool. We are still learning the product. There may be some things that they could improve in the reporting aspect of the product. You can create custom reports and those types of things. But the product seems to be missing some depth in that area and it leaves a little bit to be desired. For example, the filtering system and formatting reports and things like that seem to have room for improvement. You are a little limited on the information available on that front and the utility could be improved. They do have some templates that you can use for report setup. It would be nice if you could maybe make your own. That might make it a little bit more easy to generate other reports that follow the way you like to do things.

2020-08-19T07:57:39Z
author avatar
Top 20Real User

This is a complex product to set up and I think it's really too detailed and could be simplified. It's a change from their older product which was very easy to set up and manage. The new one is more difficult because it's far more detailed. The solution does everything we ask of it, but it takes a long time to deploy. Additional features and improvements would be to simplify initial data gathering so that we can deploy easily and then refine it over time. Ideally, we'd like to be able to get something up and running in a week and then go through and decide, for example, to monitor things on one particular server and not necessarily on others. They could possibly create a generic installation and then let us go back and refine it. We spend a lot of time without having all of our equipment monitored because it takes so long to initially set up each server.

2020-07-12T11:48:44Z
author avatar
Top 10Real User

I expected more from the solution. I thought it would be just like the Orion Platform. On Orion, for example, you can spot all the different widgets and everything from the dashboard. This solution is less simple. There are charts and lines and numbers. It might be helpful if the solution offered some more extensions, like a log that could add up your display on the dashboard. I have mixed feelings about the solution. I started off thinking that this would be a replacement to all of our other dashboards, like Cloudworx. However, it didn't show me that promise. I wouldn't want to replace the other dashboards that we started with because it wouldn't generate reporting. It would be helpful if it would help visualize information better. There needs to be more integration of widgets, especially for reporting purposes. The solution would benefit enormously from more automation, especially around reporting.

2020-06-28T08:50:00Z
author avatar
Top 10Real User

Having more technical and support resources available in Saudi Arabia would be helpful.

2020-06-18T05:17:46Z
author avatar
Top 20Real User

The idea that you can automatically trigger alerts from the TRAPS received is still something that still hasn't really taken off or worked properly. We have to manually go into the database and create SQL queries or SQL queries, to be able to match those and trigger those as alerts. On the engine itself, the Orion platform, just being able to receive the TRAP and generate the alert or something like an alert is a manual process. We have all of these other networks that rely heavily on their own vendor protocol for monitoring, and then what the vendor has in place is just a place to be able to northbound, whatever it received to another server. It becomes tricky when you're trying to, for example, dry contact monitoring for power, etc. Those are not necessarily your network, they're using dry contacts. Just analog. The vendor needs to get all the information, and then put it into a format that actually works to be able to be received by other networks. Basically, it's just important to have some sort of TRAP alert generation. There's no point of us trying to do queries into the database.

2020-06-15T07:34:00Z
author avatar
Real User

It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.

2019-10-03T13:52:00Z
author avatar
Real User

SolarWinds is not an all-in-compassing product. We need other products like Cisco and HPE to work with it. It couldn't find the error to the problem because it was missing detail in the reports. The reports that we received from it weren't clear. We aren't getting the solution that we need from the device. We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.

2019-09-23T06:34:00Z
author avatar
Real User

This solution would benefit from expanding on the capabilities within the API. Network automation is a hot topic now, and SolarWinds needs to be focused on developing the product with that in mind.

2019-08-15T15:25:00Z
author avatar
Real User

The user should be able to customize the dashboard to their own requirements. Right now, we have to design separate dashboards for visualization. For example, there is one for the environment and another for the infrastructure. I would like to design a single dashboard that contains my visualized environment, my physical environment, my services, and my processes. This would make the job of monitoring easier. Application Performance Monitoring should be included in this solution. The reporting is in need of improvement.

2019-06-11T11:10:00Z
author avatar
Real User

At this moment, we are facing some problem with Zoom and our web content sync. We are having trouble with the quality of our user experience. A lot of users are reporting that their calls and screen shares are getting disconnected, and it is happening very frequently. Therefore, I would like to monitor the Zoom application from SolarWinds NPM. Unfortunately, it doesn't have this capability right now, and I had to find another application for this. We would like a single application from SolarWinds that incorporates all their products.

2019-03-24T08:52:00Z
author avatar
Real User

There is a customization feature, but it is not a good feature. While it's somewhat good, it is too complicated. The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.

2019-03-12T07:26:00Z
author avatar
Real User

More MIBs.

2019-02-12T20:40:00Z
author avatar
Real User

SolarWinds should have integrations back into products like ExtraHop, VIAVI, Riverbed, and NETSCOUT.

2019-02-08T16:30:00Z
author avatar
Real User

Stability is an issue. We have installed SolarWinds (Server 2016) on a dedicated physical server and as a virtual machine in a brand new Hyper-V environment with brand new servers. We only monitor five firewalls and 30 servers. In both installation scenarios, SolarWinds randomly starts reporting falsely that devices are down. We have to bounce the server, and then it behaves for a while. SolarWinds support was no help. So, we are looking for a replacement.

2019-01-30T15:27:00Z
author avatar
Real User

I think it's a great product. It has ease of use. Just add the IP with the correct credentials or SAS and multistring, and you can already collect all that information including you have NTA, then you're going to have NetFlow. Anything that has an IP that you want to monitor up or down, they can monitor it. If you have SNMP support, they can also collect the information for you. Also it supports IP SLAs, so you can have even more information from a remote site. You can monitor something like the performance, like mid-latency and the like. You can customize the alert that you get or what triggers you want to generate the alert. It is really very flexible, a flexible solution. Reporting is also quite nice. You can write your own SQL if you need to. Also' maybe if SolarWinds would have something you may subscribe to that would be like a polling engine on your site, so all the reporting would go directly to SolarWinds, They could then manage the database and everything else. That would be a nice asset to have. The only other issue I have is that sometimes when upgrading, it becomes complicated to manage the upgrade.

2018-11-25T07:59:00Z
author avatar
Real User

It would be nice to manage all network devces from just one single platform, instead of going to different platforms.

2018-11-18T07:31:00Z
author avatar
Top 5Real User

It would be helpful if they were tied up with one of the hardware vendors so we wouldn't have so much to set up. Another feature I would ask for is for them to have this solution available for Linux systems instead of Windows.

2018-07-05T06:42:00Z
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