2019-07-18T11:31:00Z

What needs improvement with SolarWinds Server and Application Monitor?


Please share with the community what you think needs improvement with SolarWinds Server and Application Monitor.

What are its weaknesses? What would you like to see changed in a future version?

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99 Answers

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Top 5LeaderboardReseller

Support for the IBM Mainframe is needed.

2020-04-30T11:00:00Z
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Top 5LeaderboardConsultant

The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use. The technical support is slow to respond. They need to act on tickets faster.

2020-03-03T08:47:00Z
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Top 5LeaderboardReal User

These tools are made for evaluation and monitoring. They were developed some years ago and they are still evolving, and what I would like to see is that they are made cloud-ready as soon as possible. It would be good at this point to have it so you can run them and use them in the cloud. That is actually already possible, but I want to make sure that they continue to mature that type of development and enhance the product's capabilities. What can and will be added in upcoming releases is that the product will support a few more well-known database flavors like Oracle SQL server. I would like to see an extension of that capability to other database flavors including freeware environments like MySQL, Progress, and MariaDB. I know for a fact that they will be adding these capabilities in the future for sure, and that is a great step forward.

2019-12-16T08:14:00Z
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Top 5LeaderboardReal User

When you implement SolarWinds on a larger scale my customers complain about the speed. It's slow. This is an issue that has been going on for a long time that hasn't been properly addressed by SolarWinds. In a bigger architecture, the portal is still slow. They will have to look into it and see how they can improve it because this is the biggest complaint the customers have. In the next release, I would like to see improvements made to the reliability and the issue with the speed, especially the slowness with their browser-based solution.

2019-11-13T05:29:00Z
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Top 10LeaderboardReal User

It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc.

2019-11-04T06:15:00Z
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Top 20Real User

The custom reporting needs to be improved. Some custom applications cannot be monitored, and a lot more applications need to be included. The supported list of applications is very limited. For example, it supports the Windows version of JD Edwards, but not the Linux version of the same solution. Since it is the same application running on a different platform, it should work. The price of scaling this solution needs to be improved. I would like to have better support for Linux, and not be as dependent on Windows Servers. Even for non-Windows applications, it uses a Windows Server.

2019-09-29T07:27:00Z
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Top 20Real User

I had a problem with the price for a client. It was hard to understand the infrastructure and how many devices and how much storage they could get. In the end, we found a different license model for them. They should incorporate more artificial intelligence. There should also be more predictive features.

2019-08-04T07:38:00Z
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Top 20Real User

We don't need additional features. The network performance monitors and configuration monitors work well for our company. We also use different software for server monitoring. So far, the solution works well for us as-is.

2019-07-28T07:35:00Z
author avatar
Reseller

We cater to all organizations in Nigeria. Most of the financial institutions in Nigeria are currently using this solution. Cellphone companies and telecommunication are also using it. The beautiful thing about the solution is, the OEM listens to customer reviews. The updates come very frequently, and most of the feedback that customers give is integrated within the upgrade or the update. I think that whatever concerns were have already been treated by the OEM. There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot.

2019-07-18T11:31:00Z
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