Please share with the community what you think needs improvement with Sophos Network Access Control.
What are its weaknesses? What would you like to see changed in a future version?
This solution needs to including machine learning and AI functionality to assist with intrusion prevention. In Indonesia, there are a lot of false positives. For example, many websites from our government and local industries are blocked by the IPS. More advanced security features could be added. I would like to be able to fully customize the reports.
We don't have much experience with the solution just yet. It's only been a few months. I'm not sure which features are lacking. A few items are complex when it comes to handling the initial setup. The solution could offer more useful documentation. We found it difficult to find metrics on the solution. They should work to make this more intuitive.
The difficult thing was finding the metrics.
What needs to be improved on is the fact that Sophos consumes a lot of processor resources and, once it starts scanning, the RAM utilization is very high. I am a little bit worried about where Sophos is. A system with 4 GB would struggle. Even when it scans systems that have 8 GB, they struggle. Also, one of the things that Sophos has not been able to tidy up properly — and I asked them about it — is that it would be nice if a person who is using Sophos on mobile devices could connect to the office using some type of multi-factor authentication. I would like to see a mobile app that generates a token inside our system and then it signs you into our network.
The solution could increase the integration with other platforms or other systems. This would be very useful.