2019-07-31T05:52:00Z

What needs improvement with Sophos SafeGuard?


Please share with the community what you think needs improvement with Sophos SafeGuard.

What are its weaknesses? What would you like to see changed in a future version?

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1010 Answers

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Top 5Real User

When you compare Sophos SafeGuard to Palo Alto and other enterprise firewalls solutions, Sophos doesn't have the same market. Palo Alto targets the SMB market and Sophos would like to approach the enterprise market, but it can be difficult to approach these customers without having the right offering. Sophos has a rich roadmap to cover this area, but we are not aware of it, so it difficult for us to approach these customers without having the right offering. In the next release, I would like to see more automation with the endpoint logging, but it's a special feature that is quite complicated to explain. There is a trick to implementing it. You have to implement some scripting into it.

2019-12-04T05:40:00Z
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Top 5LeaderboardReal User

The pricing could be improved. Technical support could be a bit better.

2019-11-13T05:28:00Z
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Top 10Real User

I would like to have more control over the files in the Sophos encryption system. This solution needs to have more data loss prevention techniques. Having a DLP integrated with the encryption engine would be very good.

2019-10-28T06:34:00Z
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Top 10Real User

The tutorials need to be simplified. The existing ones need to be easier to follow and we could use some tutorials for basic setups. They should aim to be more like Cisco, which offers very good tutorials and materials. If there was a way to automate the configuration, that would be ideal.

2019-10-28T06:33:00Z
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Top 5Real User

I would like to see a support-cloud, where Sophos creates a single package that contains all of its products.

2019-10-27T06:19:00Z
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Top 5LeaderboardReal User

We've only really been dealing with this solution for six months, so I haven't had time to note anything that is lacking in the solution. The cost is rather expensive. It's a pain point for many clients. They should work to see if they can reduce pricing.

2019-10-23T05:52:00Z
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Top 5LeaderboardReseller

The encryption could be improved. If they could find a way to make the encryption and decryption to be the same on the work-stations, it would be better. Some of the encryption settings have a complex configuration. Here in Egypt, they don't prioritize the selling of this solution and there is no compliance from the government. There is not enough marketing for this solution. If they give it some priority it will become more familiar to customers. Many of our customers need a solution that uses encryption technology. The security does not have 100% authentication. This solution is complex in the development process. Customers are asking for things that are needed in the development and this solution is not easy to develop. In the next release, I would like to see processing on the appliance and not to install it on any machine. It will be in the network layers and able to communicate with all workstations. It would be better to have the encryption and decryption processing on the appliance and not on the workstations.

2019-10-13T05:48:00Z
author avatar
Top 5LeaderboardReseller

The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better. It would be ideal if the solution could make the processing possible on an appliance, instead of having to install it on a machine. Also, it should be in the network layers and communicate with more workstations. The encryption and decryption processing should not be on the workstation; rather it should be on the appliance.

2019-09-26T04:11:00Z
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Top 20Real User

If you're talking about technical support, their endpoint support needs improvement. Their UTM is doing well, however. If it's possible, they should make all the features available because it's got a lot of features on offer, but you have to buy the license in order to add those features to the normal Endpoint. If they could make all those features available and/or offer a bundling option it would be better.

2019-09-19T08:39:00Z
author avatar
Top 20Real User

Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market.

2019-07-31T05:52:00Z
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