2019-09-19T08:39:00Z

What needs improvement with Spiceworks?


Please share with the community what you think needs improvement with Spiceworks.

What are its weaknesses? What would you like to see changed in a future version?

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33 Answers

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Top 5Real User

Having an integrated asset management tool, where I can plug in things that are offline, would be good. If I have taken a device off of the network then it would be nice to have it included in the same system, and not somewhere separately. That is the only thing that I have to look for outside of this solution.

2020-02-17T07:42:25Z
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Top 20Real User

It would be nice to connect multi Spiceworks servers together to get all of the information across different sites. Currently, Spiceworks works only on a local site, not multiple sites. It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.

2019-09-26T04:11:00Z
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Top 20Real User

I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves. It would be ideal if they could add contract management features into the solution in a future release. Regarding Contract management, I'd like to register all my support/renewal contracts and reminders for renewal.

2019-09-19T08:39:00Z
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