Please share with the community what you think needs improvement with Splunk Cloud.
What are its weaknesses? What would you like to see changed in a future version?
The pricing models should be improved and optimized. Right now, the pricing is a bit too expensive. One other thing you need is more ability to customize the dashboard to the way you want to have it. If you had a template that you could create and label inside of Splunk that would be good. One good thing that could be added to the AWS side of the solution is that you should have an OPS (Operation Alert) alert built into the dashboard that comes with Splunk. That would be very useful. For example, if you have a pre-defined template creator to fill in the information to forms that are loaded. That would be really beneficial.
The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market. I did evaluate other products and installations. I can't compare it to Splunk.
The only thing that is missing compared with Splunk Enterprise is the ability to manually edit all config files. This task is easily handled with support tickets but sometimes is would be nice to experiment directly.
Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for. For example, when something goes wrong, I can spend hours trying to figure out the problem and have nothing to refer to. I find that it confuses me somewhat, so it is something that can be improved. I feel that technical support can be improved because it is always done through the use of a support ticket, which is not very convenient. Setting up and configuring integrations are not easy to do.
The training models can only be accessed for 30 days, even if it is paid training. This is a limitation that I feel should be lifted because if we are paying for it then we want to be able to continue to use it.
What do you like most about Splunk Cloud?
Thanks for sharing your thoughts with the community!
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