Please share with the community what you think needs improvement with Statseeker.
What are its weaknesses? What would you like to see changed in a future version?
I would like to see the addition of a network configuration management feature. It would take online backup configurations, deploy configurations to active nodes, compare configuration changes, provide detailed hardware reports, and generate the configuration compliance reports. The inclusion of configuration management features and SIP links would improve this solution.
That user interface for selecting things needs to be a little more intuitive.
It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open.
Technical support needs improvement.
The user interface needs a great deal of improvement.
It may be helpful to have more options in the alerting section.
If it had more detailed NetFlow information then it would be far better. This would allow us to find the top talkers and congestion situations. It would be helpful to be able to drill down quickly and identify a top talker to pull them off and streamline a congested circuit. A lower cost, overall, would be fantastic. The reporting functionality can be cleaned up a little bit. Some of the reporting operations happen on the right side of the pane, where you move from right to left, which is less intuitive than it should be. A top-down approach would be much more simple. Right to left is less natural because in English we read from top-down, left to right.
There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head.
I would like to see the solution incorporate diagnosis of the workstation. A lot of times, the Network Engineer will blame the network first, even though it might be a desktop problem. For example, the drivers might be outdated, the memory is horrible, or the CPU is overwhelmed. I would like to see all of the reports put up in a nice, GUI format, that shows whether devices are up or down, and the severity of any problems.
A more user-friendly interface would help because it is sometimes difficult to find specific data that you are looking for. It would be nice if I could easily select individual interfaces. It would be helpful to be able to view specific ports, more easily. From what we have discovered, it is not really a single pane of glass.
I would like to see a friendlier user interface in the administration tool.
I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer. I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents. For fault, it's very good, but for tier one, they like to see pictures.
I can't think of any additional features that I'd like added to the product right now. However, one feature that was just added recently was one that we really wanted: a forecasting feature. It just looks at the trends of the past to forecast where it thinks you will be in the future. That's one that we're looking forward to. It is out there now, but we still haven't received it yet. We have to get another level of license or something for that.
In terms of being able to see everything at once, Statseeker is not quite there yet. It would be very nice to have the Cisco ACI option included in the regular license. The newer version has bugs in a feature that I want to use, so I am unable to upgrade from my current version because of that. They are aware of this problem and will let me know once it is solved.
I would like to see fully automatic updates so that our version is always current.
I would like to see more comprehensive reporting and alerting. We do have other, more expensive solutions that handle that aspect of it. However, it would be nice to be able to specify baseline thresholds. If we're approaching those then we would be alerted, and it would probably help us with our job of troubleshooting.
This solution would be improved with better automatic discovery for ping-only devices. Every time we add an access point, which is a ping-only device, we also have to remember to add it to Statseeker. It would be very helpful if while doing a ping sweep of our network, once Statseeker discovers a new device, it performed a reverse DNS lookup on the IP address to get the hostname and then automatically add it.
The user interface needs to be made more intuitive.
The user interface could be more friendly. When I say user-friendly I mean additional windows with information on additional day-to-day statistics. It could also benefit the user more if it had additional features for reporting.
With Statseeker I'd like to see some flow, i.e. what's tuning-up the network. The trend I like is managing the traffic load by going to the cloud. Statseeker tells you routing-wise how things are working, in terms of transmit and receive. You shouldn't be transmitting more than you are receiving. It depends on the traffic, but it should just mix and match. With Statseeker, we caught a lot of issues. We have a lot of operational issues.
I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like.
I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice. Training also has some room for improvement.
Maybe they could provide a little bit more flexibility on creating custom dashboards. The only other thing that I wish that they would implement soon is that they don't support SNMPv3 TRAPs. I would like to see that back in.
The interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user-friendly. Once you get it, you get it, but it seems to take a bit of time. It's not super intuitive for new users. In terms of additional features, in our environment, we run Cisco ONS, Optical Networking System. There are certain statistics that you can pull from those devices, and it's a less common platform, so I don't think there's a lot of support for the ONS. It would be handy for us to have ONS support within Statseeker. It would be nice if they open it up for additional support with different vendors.