We just raised a $30M Series A: Read our story
2018-06-27T18:38:00Z

What needs improvement with Studio Creatio?

1

Please share with the community what you think needs improvement with Studio Creatio.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
Guest
66 Answers

author avatar
Top 5LeaderboardReal User

They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful.

2021-02-25T09:37:38Z
author avatar
Top 5LeaderboardReal User

I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve.

2020-11-22T15:44:30Z
author avatar
Top 5LeaderboardReal User

It does not have the ability to run one single large process. When you run very large processes, it runs into some problems. We found a way around it by breaking it up into smaller processes. They have limits on the number of characters allowed to run processes. You have to come with a workaround, by segregating it. If they could make the screenshots of the steps a bit easier and more intuitive on the back-end for the administrators, similar to the way it is created for the users, and like the rest of the tool.

2020-09-29T05:58:00Z
author avatar
Top 10Real User

The mobile version of the solution could be improved. It's harder to customize.

2020-01-16T08:44:00Z
author avatar
Real User

My biggest concern is the lack of a multi data source on a page. The way bpm's infrastructure works, you can only have one data source on a page. It connects to a object and you're locked in at that point. You can use virtual fields, but the problem is you can't edit - again, our company has a complex structure. If you need to connect fields from different objects, you would create it in that object and sync it. For instance, in our sales cycle we have an object called Project - this is our outer shell, our container - then Scopes and then Opportunities. These are three different objects containing different levels of information. Now if we wanted certain functionality to work for a field from a higher level in a lower level object, we then would have to create a home for it in the Scope and the Opportunity objects. It would be that much more powerful if we could have a multi data source linked to a single page. That would really clean up a lot of things. I rate the solution, overall, at nine out of ten.

2018-10-28T10:20:00Z
author avatar
User

It would be great if the product included a process design tool like Visio inside Process Designer. That would avoid us using an extra tool to do that.

2018-06-27T18:38:00Z
Find out what your peers are saying about Creatio, Camunda, Bizagi and others in Business Process Management (BPM). Updated: November 2021.
552,695 professionals have used our research since 2012.