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2018-10-20T18:38:00Z

What needs improvement with Sumo Logic?

10

Please share with the community what you think needs improvement with Sumo Logic.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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1111 Answers

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Top 5Real User

There isn't anything in particular that stands out that I would say is lacking or needs adjustments. For us, the solution offers everything we need. If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see. If Sumo could come up with the feature and then make it as a part of the offering that would be ideal. The pricing could be more competitive. Sumo Logic bills based on the amount of data that you ingest into their platform. There are times that some of the data is not critical. You don't want to be charged at the same level for the extra data that isn't critical, but you will be.

2020-06-21T08:08:08Z
author avatar
Real User

There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.

2018-12-11T08:31:00Z
author avatar
Real User

We would like the ability to drill down into a dashboard and get into deeper levels. Some of the operations and security team members don't think Sumo Logic does as well as Splunk in their field. Sumo Logic could possibly do more work with security teams and the operations side to bring in some additional features that Splunk has which Sumo Logic doesn't.

2018-12-11T08:31:00Z
author avatar
Real User

I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial. It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement. We are still looking for some functionality to make the alerting and monitoring set up easier and more user-friendly.

2018-12-11T08:31:00Z
author avatar
Real User

There are some API gaps that are missing.

2018-12-11T08:31:00Z
author avatar
Real User

I would like to see improvement in the user experience when configuring things, ingesting logs, and creating ports. Going forward, I would like more templates for reports, especially for common vendors, firewalls, and routers. That would be fantastic.

2018-12-11T08:30:00Z
author avatar
Real User

If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved. If they could do something about this, it would be nice.

2018-12-11T08:30:00Z
author avatar
Real User

It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap. It was very hard to install the agents on AWS Elastic Beanstalk, which was disappointing. The product's interface is a bit slow and cumbersome to use.

2018-12-11T08:30:00Z
author avatar
Real User

The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems.

2018-12-04T07:57:00Z
author avatar
Real User

Currently, it has predefined patterns that we need to set up manually. We would like to have some type of predefined setup for the logs, making the setup easier by default, such as: * What are the total number of error logs? * What are the total number of hits? * What are the total number of misses?

2018-12-04T07:57:00Z
author avatar
User

Automation is open to user's implementation, in my case, we used to use API to correlate and orchestrate events from Sumo Logic with other platforms, and now we are using an automation platform to centralize the various integrations.

2018-10-20T18:38:00Z
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