Please share with the community what you think needs improvement with TeamSupport.
What are its weaknesses? What would you like to see changed in a future version?
It needs better integration with other tools like Jira. Better reporting and better data management are also needed. I believe the way they're structured is the flat file. So it'd be better if they actually used a database for the data storage, and a more robust portal. I would like more flexible reporting.
What do you like most about TeamSupport?
Thanks for sharing your thoughts with the community!
Can you share with other users what your preferred choice is for help desk software and why? Did you compare it to other solutions?