What needs improvement with TeamSupport?


Please share with the community what you think needs improvement with TeamSupport.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
11 Answer

author avatar
Top 5Real User

It needs better integration with other tools like Jira. Better reporting and better data management are also needed. I believe the way they're structured is the flat file. So it'd be better if they actually used a database for the data storage, and a more robust portal. I would like more flexible reporting.

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