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2019-10-16T06:52:00Z

What needs improvement with Ubiquiti UniFi Switches?

12

Please share with the community what you think needs improvement with Ubiquiti UniFi Switches.

What are its weaknesses? What would you like to see changed in a future version?

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1818 Answers

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Top 5LeaderboardReal User

They improved the stability a little bit, but it still requires more stability. Installation could be easier as well.

2021-07-09T16:09:41Z
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Top 5LeaderboardReseller

The switches supply chain is a huge issue they need to improve. Secondly, Ubiquiti doesn't provide support unless you pay for it. Support is either via live chat or the forum and I think the support should be included in the cost.

2021-06-14T21:04:39Z
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Top 20Real User

I would recommend changing the solution to a recognized one, such as Check Point or Fortinet. The problem on our end is that we did not have the contingency in our budget to accommodate the purchase of the solution.

2021-05-23T17:43:51Z
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Top 5Real User

Given that it has a portal, which is online, if it can be accessed remotely that would be ideal. If they can add that feature or if there is that feature, they need to make it public. I'd like there to be better reporting for the solution.

2021-04-29T12:56:41Z
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Top 20Real User

It would be beneficial for us if Ubiquiti had a team of advanced data transportation specialists that we could get feedback from. We are not experts in data transportation, so having this sort of resource would be helpful for us. It would also be good to get harder security on the network. I'm referring to secret data and port security.

2021-03-25T15:48:59Z
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Top 5Consultant

When working with doing pedals and things like that, you have to go down underneath the hood, into the Linux occasionally, which is unfortunate. They have great papers on how to do it and the documentation online is wonderful. They've got lots of guides. Plus, these guys that do videos all the time, they have tons and tons of videos on Ubiquiti that are excellent guides. But, you do have to once in a while go under the hood and people don't like that. If you have Cisco, you don't care. You're always underneath the hood of the Cisco. They have a GUI but no one uses it. With newer stuff nowadays, everybody tries to stay in the GUI. 50% of the time, after I once set the unit app fixed for the time, I'm probably down in the GUI, in the CLI. Like setting up a VPN, instead of a VPN, there's a point-to-point VPN. You can get most of it in the GUI, but there's always a little tweak here, a tweak there in a VPN to a client. In your own system it always matches up. But going to a class, there's always a tweak. You have to go underneath the hood and tweak it.

2021-02-24T05:01:00Z
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Top 5LeaderboardReal User

This brand is not very popular in China.

2020-12-28T14:12:14Z
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Top 20Real User

The documentation for command lines needs to be improved. When we do firmware updates, it usually creates problems in the devices themselves. If we do a firmware upgrade, it's for sure that there will be an issue. They need to work out the kinks in that regard. The security of the solution could really be enhanced. It would be ideal if you could roll back firmware. It would be ideal to have something that's built-in that you can kind of just go and push a few buttons and then it reverts back to the old firmware.

2020-11-04T06:38:36Z
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Top 20Real User

I had some initial problems with the configuration that necessitated contacting technical support.

2020-10-25T11:48:42Z
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Top 20Reseller

They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide.

2020-10-07T07:04:33Z
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Top 20Real User

The management of this product needs to be improved. Cloud-based management would be a helpful feature. I would like to be able to customize the SSID. For now, I'm not able to manage my device via the Application installed on my server. I'm not able to manage the devices (lost of connection with the devices). The installation is more a familial installation instead of a professional installation. Need to be improve on my company side.

2020-07-05T09:38:03Z
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Top 20Consultant

I would like to see the security features improved. It would be helpful to have better visibility into exactly what is going on in the network. In particular, I would like to have more control over the internal MAC addresses because I have none at the moment. Specifically - I see payloads with virtual MAC addresses - but the management software does not show these addresses in the statistics.

2020-05-13T09:16:35Z
author avatar
Real User

In terms of improvement, sometimes we have bugs.

2020-04-19T07:40:00Z
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Top 20Real User

The UniFi switches are for people who are not very into technology and if you have a big deployment with special configurations then this line of switches is very limited. It would be nice to have a single, unique management console or a GUI because as it is now, Ubiquiti switches have two management systems and it is annoying. The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills. It would be very nice if they had a simple way to manage all of the VPN connections from a GUI. This would include from location to location, or from location to computer.

2020-02-05T08:05:08Z
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Top 20Real User

The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console. Some more SFP+ ports would also be helpful. They should also try lowering the price of cloud management, it's mostly about management. If you can manage it quickly, and it's a little more cost-effective to manage it in the cloud, that would be a big improvement.

2019-12-05T11:14:00Z
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Top 20Real User

Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. The solution could use a central console to manage all devices.

2019-11-28T11:33:00Z
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Real User

The price of this solution should be more competitive. The technical support for this solution could be improved.

2019-10-28T06:33:00Z
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Real User

We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.

2019-10-16T06:52:00Z
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